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Thread ID: 130114 2013-03-26 22:42:00 mouse not working jayal (1291) Press F1
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1334232 2013-03-26 22:42:00 help please, suddenly this morning the mouse refused to work. It was connected with/to a pin jack, replaced with an USB connection which worked for a while but has now stopped - I,m using the number pad to manoeuvre my way around, painfully slow, I've restarted, change ports around, can someone help please jayal (1291)
1334233 2013-03-26 22:47:00 Try starting in Safe mode, reboot the Computer, keep tapping F8 till you get the options, using the arrow keys move to safe mode, press enter - does the mouse work or is it still non functioning. wainuitech (129)
1334234 2013-03-26 23:16:00 Quoteth:> It was connected with/to a pin jack, replaced with an USB connection........

is this a BRAND NEW USB mouse ??
is this a PS2 (round connector) mouse that you have attatched to a small USB adaptor?

if its a new USB mouse....
Trying simply plugging into another usb post, on the back of the PC, while windows is running .Wait a few minutes & see if that helps
Is the little red light on the bottom(underneath) of the mouse on ??
1101 (13337)
1334235 2013-03-27 00:14:00 that was a bit of a nightmare getting in and out of safe mode WT, thanks anyway but no improvement -
re the mouse, it's an older one but used to operate fine, lights on etc - funny that the keyboard operates normal while typing this - took an abnormally long time to reboot too, is that suspicious?
jayal (1291)
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