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| Thread ID: 127514 | 2012-10-27 21:24:00 | Windows 8 Upgrade, wut microsoft? | The Error Guy (14052) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 1309168 | 2012-10-27 21:24:00 | Tried to register the upgrade for Win7 for one of our new PC's (bought in september) for some reason their form said it wasn't eligible so I contacted support who pretty much repeated what was written on the online form . In my 2nd Reply I clearly outlined the fact that my PC's specs DID match so can you tell me what the bloody problem is (it just says that your PC doesn't meet the requirements, doesn't actually tell you what part of the requirements) This was their response: Thank you for contacting the Microsoft Store . I understand that you would like to avail the Windows 8 upgrade offer and I am more than happy to assist you with that matter . As what you have said, you purchased the PC last 17th of September, 2012 and I'm sorry to tell you that your purchase date is out of the eligibility period of the promo which starts from 2 June 2012 up to 31 January 2013 . Let me inform you that for you to be able to register to the promo, you need to buy Windows 7 PC with edition of Premium, Ultimate, Basic or Professional within the eligibility period . You can still take advantage of the product at a regular price . For more information, you may visit this link: www . windowsupgradeoffer . com Thank you again for contacting the Microsoft Store . Last Time I checked September was after June ;) |
The Error Guy (14052) | ||
| 1309169 | 2012-10-27 21:29:00 | Ha ha, MS just as confused as their customers. I take it you have one of the above versions of 7? | plod (107) | ||
| 1309170 | 2012-10-27 21:35:00 | Yeah, home premium. I think I found the answer though. when I upgraded to the new PC I installed a clean copy of Win7 Home Pre on there using the key from the old machine (ex vista). I'm Guessing M$ saw the key was activated pre upgrade eligible date. I'll try get hold of them and explain.... given the course of this conversation i'm doubting it! | The Error Guy (14052) | ||
| 1309171 | 2012-10-27 21:45:00 | You don't need to use the particular machine to register, you may use any machine. | bk T (215) | ||
| 1309172 | 2012-10-27 21:47:00 | Yeah, home premium. I think I found the answer though. when I upgraded to the new PC I installed a clean copy of Win7 Home Pre on there using the key from the old machine (ex vista). I'm Guessing M$ saw the key was activated pre upgrade eligible date. I'll try get hold of them and explain.... given the course of this conversation i'm doubting it!so it was a new machine, but not a new copy of windows. There is your problem. | plod (107) | ||
| 1309173 | 2012-10-27 22:07:00 | Well the machine came with an OEM key, I just didn't use it. I'll re enter it and hopefully all is well. | The Error Guy (14052) | ||
| 1309174 | 2012-12-28 20:12:00 | :spam? Well stone the crows, I think you are right Nick :D Bugger off spam man, come back when you have upgraded and installed the English Language Pack. |
Iantech (16386) | ||
| 1309175 | 2012-12-28 20:23:00 | Well stone the crows, I think you are right Nick :D Surely not! :horrified :lol: |
Nick G (16709) | ||
| 1309176 | 2012-12-28 20:29:00 | Well the machine came with an OEM key, I just didn't use it. I'll re enter it and hopefully all is well.Error Guy, that all sounds a little dodgy, if it came with an OEM key, why are you using another key from another computer (unless its a retail version which still isnt really a reason). And if it is a retail version bought prior to June, of course its not eligable. It is the OS you are updating, doesnt matter when the computer was bought, MS dont care what your computer is or how old. | Iantech (16386) | ||
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