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Thread ID: 127439 2012-10-22 22:07:00 Dialing overseas cellphone numbers from NZ (not roaming). Billy T (70) PC World Chat
Post ID Timestamp Content User
1308198 2012-10-22 22:07:00 Hi Team

Billy Jnr is now resident in Dubai and has obtained a Dubai cellphone number vis sim card change etc. however we are unable to dial through to him, and depending on the variations tried we get one of two messages, both effectively saying the number is not correct. His Dubai number is 0528 289 XXX and according to Telecom, the Dubai access number is 00971.

Neither 00971 0528 289 XXX nor 00971 538 289 will connect, and each has a different voice message text, but essentially they both say the number is not able to be connected.

I'm thinking we are barking up the wrong tree, but can't for the life of me see what alternative we should be using. We've been calling his NZ number while he was in OZ without problems and I call Australian cellphones using just 0061 followed by the cell number.

The only difference I can see is that Oz has a 4 digit access code and Dubai has 5 digits.

We have the same response if we add the area code 4 which I had previously overlooked i.e 00 9714 528 289 xxx or 00 9714 0528 289 xxx (I can't get rid of the formatted number that is popping up there,) it opens a skype connection!)

He is calling out OK. Any ideas?

Cheers

Billy 8-{) :confused:
Billy T (70)
1308199 2012-10-22 22:58:00 How did you obtain the number? Have you tried getting him to text message you and then capturing the number that way? bob_doe_nz (92)
1308200 2012-10-22 23:35:00 As far as I can tell, from a quick search on the net, the 00 971 52 828 9XXX should work.
Are you calling from a landline or cellphone?
CYaBro (73)
1308201 2012-10-22 23:48:00 Maybe Telecom are just terrible at contacting the UAE, since they list it's dialing prefix as 976 on their webpage (telecom.custhelp.com). Have you tried calling from a phone with another provider to see if you have the same issue? inphinity (7274)
1308202 2012-10-23 00:27:00 try the + sign instead of 00.

you can try to call another intl number and see if it connects like Australia, ie. maybe Telstra's international no. to check if you can make a call internationally.

his phone is on :confused: :D
Nomad (952)
1308203 2012-10-23 00:54:00 You definitely have to drop the 0 before the 5. mikebartnz (21)
1308204 2012-10-23 00:59:00 you need a + instead of the 0. Like when calling a New Zealand number from outside NZ you need a +64. Nick G (16709)
1308205 2012-10-23 01:25:00 you need a + instead of the 0. Like when calling a New Zealand number from outside NZ you need a +64.
00 works just the same way as the +
mikebartnz (21)
1308206 2012-10-23 01:37:00 So saying Oh-Oh is positive? ;) R2x1 (4628)
1308207 2012-10-23 01:41:00 You can't + from a landline. To me it should be 00971 528 289xxx which is what you have tried. Have you tried ringing from both landline and mobile? sam m (517)
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