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Thread ID: 32181 2003-04-11 06:46:00 Winword error emsley (1503) Press F1
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135011 2003-04-11 06:46:00 I got the message saying winword had caused an error in USER EXE.
THEN further down the track I got: Winword caused a general protection fault in module USER EXE etc etc.

Now when I try and do anything in word, computer tells me the system is dangerously low in resources and things hang.

II'm in Windows 2000 with a 256 ram 600mhz processor if that helps!??

What do I need to do to access word without the above probs?

Thanks for any suggestions.
emsley (1503)
135012 2003-04-11 09:26:00 Have a look at this Microsoft Knowledge Base Article Error Message When You Open a Word Document (support.microsoft.com).

Basically you need to delete the Normal.dot template. Instructions are given in the above link.

Jen
Jen C (20)
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