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Thread ID: 32201 2003-04-12 01:27:00 Windowd update stuck on "0% complete" Mike_H (2538) Press F1
Post ID Timestamp Content User
135130 2003-04-12 01:27:00 For the last week or so, whenever I go to the Windows Update site, it gets to the bit where it looks for patches, then gets stuck at the "Windows Update is looking for available updates... 0% complete" point. I know there are 'Critical vulnerability' updates outstanding, so this is a bit annoying :-(

Win 98SE, IE 6, fully patched up until two weeks ago

Ideas?

TIA

Mike
Mike_H (2538)
135131 2003-04-12 01:30:00 I meant "Windows update", not "Windowd update", of course Mike_H (2538)
135132 2003-04-12 03:21:00 Didn't you mean "<expletives deleted> %^&*#$@ Windows Update"? :D Graham L (2)
135133 2003-04-12 07:16:00 The Microsoft Update Help page has information on this:

Windows Update Troubleshooter (v4.windowsupdate.microsoft.com)

Scroll down until you see "Scan for update freezes or stops at 0%".

Cheers
Jen
Jen C (20)
135134 2003-04-13 01:54:00 Thanks, Jen

Tried those suggestions:
* Don't have 'Netsonic' to uninstall
* Aready have latest version Windows Update software,
* IE settings were already as recommended
* SSL connection to test site works fine

Still no updates

:-(
Mike_H (2538)
135135 2003-04-13 03:14:00 You might need to reinstall windows. stu140103 (137)
135136 2005-02-28 15:09:00 I'm sure everyone's sorted this by now but I found this answer on a different forum

Add "s" right after the http of the address ie make it:

v4.windowsupdate.microsoft.com

Then it'll work!!

Cheers


Olly
oliverlockwood (3581)
135137 2005-02-28 17:26:00 I had Windows Update problem a couple of months ago but it was quickly resolved by contacting Microsoft Support team, here is what they told me:

*Important*
NOTE: If you are running Ad-aware, ZoneAlarm, PC-Cillin, Norton Antivirus, Norton Internet Security, Norton Personal Firewall, Sygate Personal Firewall, Microsoft Personal Firewall, Proxomitron pop-up blocker, Ad Muncher or a web accelerator, e.g. "Slipstream", I recommend you to temporarily disable or shut down any of these before accessing the Windows Update site. Be sure to enable them again when you complete the update process. If you can access the Windows Update site with these applications disabled, then you may need to add the Windows Update site to the applications exception, or the do not block list. Please see the applications documentation on how to do this.

In case our issue continues, please proceed to the suggestions below.

Suggestion 1:
=============
1. Click Start, and then click Run.

2. Type "services.msc" (Without the Double Quotes) and then click OK.

3. In the list of services, right-click on Automatic Updates and then click Properties.

4. In the Startup type list, select Automatic and click Apply

5. Verify that the Service status is started, if the Service Status is Stopped click on the Start Button. If the service is already started then press Stop and then click on Start to re-set the service.

6. In the list of services, right-click on Background Intelligent Transfer Service (BITS) and then click Properties.

7. In the Startup type list, select Automatic and click Apply

8. Verify that the Service status is started, if the Service Status is Stopped click on the Start Button. If the service is already started then press Stop and then click on Start to re-set the service.

9. Click OK.

Suggestion 2:
===========
This issue occurs if some files are not properly registered in the system. I am aware that you have already tried registering some DLL files but I would request you to try these steps once again as they have the highest success rate in resolving this particular issue. I have listed some steps that will assist you with resolving the error message. ( Note - there is a space between regsvr32 and softpub.dll and this applies to all the four files.)

1. Quit all programs that are running.
2. Click Start, and then click Run.

3. Type "regsvr32 wuapi.dll" (without the quotation marks), and then click OK.
4. When you receive the "DllRegisterServer in wuapi.dll succeeded" message, click OK.

Repeat inputting the following commands and click OK after each command.

Regsvr32 _jscript.dll
Regsvr32 atl.dll
Regsvr32 msxml 3. dll
Regsvr32 softpub.dll
Regsvr32 Mssip3 2. dll
Regsvr32 Initpki.dll

Restart your Computer and then go to the Windows Update Website. If the issue persists, please follow the next suggestion.

Suggestion 3: Enable "Use HTTP 1.1 through proxy connections".
==============

1. Click Start, click Run, input "INETCPL.CPL" (without quotation marks) and press Enter.

2. On the the Advanced Tab, check "Use HTTP 1.1 through proxy connections" and uncheck "Use HTTP 1.1", and then click OK.

I would now request you to access the windows update site and check if the issue is

Suggestion 4: Rename Software Distribution.
=====================

1. Click Start.

2. Choose Run.

3. In the Run box type "net stop wuauserv" ( Type exactly as written ) and click OK.

4. Then again click on Start --) Run.

5. In the Run box, type %windir% (exactly has written ) and then click OK.

6. This will open the Windows or Winnt folder or your system. Locate the folder named SoftwareDistribution

7. Right click on this folder and then select Rename. Type the new name as OLDSoftwareDistribution

8. Now close this window.

9. Again click on Start --) Run and type net start wuauserv and then press OK.

10. Restart your system.


Hope this would help you! :o
Renmoo (66)
1