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Thread ID: 32397 2003-04-17 10:35:00 Can't ping! ZlatyB (2758) Press F1
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136506 2003-04-17 10:35:00 I've been running a 3 PC network (2 desktops and a laptop) at home for several months successfully.

About a month ago, whilst on line, the laptop suddenly gave up.

I tried swapping the PCMCIA 10/100 LAN card with one I borrowed from work, to check if something had happened to my card, but that didn't resolve the situation.

Eventually I returned the laptop to the state it was in when I bought it using the ghost image provided, but when I subsequently tried to install the card the installation got stuck halfway through when trying to access the W98SE disk.

Subsequent attempts to log on told me that I was missing 3 .vxd files plus msnp32.dll I managed to copy the .vxd files into the appropriate place but even though I did the same with the .dll the system wasn't satisfied and told me that it was missing every time I booted up.

In desperation I took the thing to Big Byte, who eventually (for $60) managed to reload the system AND install the network card (it took them several attempts).

After picking the machine up this lunchtime I managed to ping the server at work with no problem at all, so I misguidedly thought that the problem had been solved.

Unfortunately since getting home I have been unable to ping my home network in the same way.

To rule out the possibility that the cabling is at fault I have connected directly to the switch with a cable which is currently carrying the traffic I'm using to make this posting, but to no avail.

Can someone please suggest what I might need to do to get my laptop back on line? This is probably the most important computer on the home network as we use it for listening to internet radio, and the locations of the other PCs are not nearly so comfortable!

Many thanks in advance

Zlaty B
ZlatyB (2758)
136507 2003-04-17 10:41:00 Right click on My Network Places then click on properties then have a look throw the configuration & see if the settings look the same as they do on the other network PC

Hope this helps
stu140103 (137)
136508 2003-04-17 10:46:00 The settings are identical apart from the computer names on the identification tab and the IP addresses of the TCP/IP adapters. ZlatyB (2758)
136509 2003-04-17 21:02:00 Make sure you don't have any firwall protection enabled for the ping command or ports locked out. Nortons Internet Security will block pinging. You can re-enable it by telling it what addresses are local and safe. Big John (551)
136510 2003-04-18 00:41:00 If you can ping and get a response from at work this indicates that it is not a hardware problem. Try putting you laptop on the home network and ping it from one of your other machines TallPoppy (3506)
136511 2003-04-18 02:36:00 I haven't bothered to put the firewall back on the laptop yet. It has been totally rebuilt several times, so I don't want to put anything on until I establish the network connection just in case I have to do so again. ZlatyB (2758)
136512 2003-04-18 02:37:00 I've tried pinging from the two PCs that are talking to the network, but these just time out. ZlatyB (2758)
136513 2003-04-18 02:45:00 Tried dropping firewall on other PC of your network, then ping from it? Pheonix (280)
136514 2003-04-18 02:52:00 > I've tried pinging from the two PCs that are talking
> to the network, but these just time out.

If you can ping a PC at your work but not at home it still points to a hardware problem.

Check
1. That the port on your hub is OK plug one of the other PC's into it and check it is working.

2. If that works check the cable from your laptop to the hub. Try it on the other PC's to establish it is working OK

3. You should have a light up on the hub and the PCMCIA NIC card. If not you may have a fault in the card.

4. Check the card with a loop back ping. ping 127.0.0.1 if you get a reply the card is OK

See what happens to this stage
TallPoppy (3506)
136515 2003-04-18 02:55:00 Are the IP addresses in the same range?

ie 192.168.0.x

or are they different like 192.168.1.0 and the other 192.168.0.2

The second case would not work due to not being on the same range
Big John (551)
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