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| Thread ID: 149201 | 2020-08-16 16:56:00 | Battery problem on laptop | Chikara (5139) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1471185 | 2020-08-16 16:56:00 | Hi All I use my personal laptop usually only when traveling for work, which used to be a few times a month. Since COVID, I haven't traveled since March, so I hadn't used my laptop since then either. So I thought today I should log in to it and download some windows updates. Previously, I never really had a problem with the battery - it would hold it's charge shorter than when it was new, which is expected as it's about 5 or 6 years old now. But apart from that never really any battery problem, and the battery would still last for hours, enough for my needs. But, now the battery shows as 0% available (plugged in) but does not charge. At first I thought it's just run flat over the last 5-6 months, so just leaving it plugged in would recharge it. But after many hours it still shows "0% available - plugged in", in the status. The battery LED indicator flashes bettwen green and red. I've had a read on various forums, some people say this will happen if the battery charge is drained to absolute zero, to the point that the laptop/charger will not realise a battery is even present that needs charging. Here's what I've tried so far: - Laptop runs fine when connected to mains power, so it doesn't seem to be a charger problem, or a plug / powerpoint problem. I tried 2 different power points, just to be sure - I tried going to device manager, and uninstalling both the battery charging drivers, then letting them reinstall on next startup (and also checking for updates) - didn't solve it - The battery status, even though it says "0% available - plugged in" - has the little animation on the battery icon moving, which usually means battery is charging, but it always stays as 0% - Tried totally removing the battery and running on mains power, that works - Tried removing the battery and putting it back to see if that somehow reset something, no luck Is there anything else I can try, or is the only solution a new battery? |
Chikara (5139) | ||
| 1471186 | 2020-08-16 23:42:00 | "it's about 5 or 6 years old now" Your batt is old. It due for replacement . A new batt usually fixes batt issues (not allways, its a try & see sort of thing) |
1101 (13337) | ||
| 1471187 | 2020-08-17 01:22:00 | Could be a dead Battery or softwares gone corrupted. Have a read of the Following , give them a go and see if its fixed / Charging, if Not New Battery. 1st Reply -- answers.microsoft.com 2nd www.drivereasy.com |
wainuitech (129) | ||
| 1471188 | 2020-08-17 02:12:00 | But, now the battery shows as 0% available (plugged in) but does not charge. ? It's stuffed. New battery time. |
piroska (17583) | ||
| 1471189 | 2020-08-18 22:26:00 | Does it run while not on the charger? How long? I would replace the laptop, sounds like it might be time for a new one. |
Kame (312) | ||
| 1471190 | 2020-08-18 22:54:00 | laptop batts are sometimes dirt cheap on trademe. Just make sure they have stock in NZ (and arnt shipping via China) It may not be worth spending the $$$ to get a genuine batt for an oldish laptop . |
1101 (13337) | ||
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