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Thread ID: 32703 2003-04-25 22:17:00 Vuego 4300u scanner 1bkk (3676) Press F1
Post ID Timestamp Content User
138932 2003-04-25 22:17:00 This scanner hums intermittently

When we try to scan it starts prescanning then comes up with this error message: Read image data failure, please restart scanner code (ffff:0024)
click ok on that message and the next error message is: error opening/enabling scan driver

Thank you Peter
1bkk (3676)
138933 2003-04-26 06:42:00 Have you tried uninstalling the scanner software and then reinstalling? A driver might be corrupt. Jen C (20)
138934 2003-04-26 07:22:00 I have found some more information which may help. This is from the Benq website who manufacture the Acer (Vuego) "Scan to Web" 4300U Scanner.

Frequently Asked Questions for flatbed scanners (209.218.28.213)

Cheers
Jen
Jen C (20)
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