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Thread ID: 32756 2003-04-27 05:56:00 Lost Thumbnails in Windows Explorer (Win 98SE) Noel (2841) Press F1
Post ID Timestamp Content User
139332 2003-04-27 05:56:00 In Windows Explorer in Webpage view I previously had thumbnails of .jpg files show as each was highlighted. Somehow they have vanished. In Folder properties the “Show Thumbnails” box is ticked but it has made no difference there are still no thumbnails. The machine has been rebooted. Can anyone help me to get them back? Noel (2841)
139333 2003-04-27 07:32:00 On the toolbar in explorer, the button with a drop-down menu (usually the last icon on the toolbar.

Click that and try selecting thumbnail.
whiskeytangofoxtrot (438)
139334 2003-04-27 08:37:00 And if WTF's suggestion is too basic, try the knowledge base at Microsoft:

Link 1 (support.microsoft.com)

Link 2 (support.microsoft.com)

Link 3 (support.microsoft.com)

Link 4 (support.microsoft.com)

Let us know how you get on.
Susan B (19)
139335 2003-04-27 09:53:00 Thank you for the suggestions WTF but my icon has NO thumbnail choice there. Will now follow through on Susans suggestions Noel (2841)
139336 2003-04-27 21:46:00 I have just been through this (see postings for 'Preview in Explorer').
I eventually resolved the issue with Susan's last link to Microsoft Knowledge Base Article 192573. David
DavidW (532)
139337 2003-04-28 05:00:00 I have thumbnails back! Link 4 of Susan B’s message gave the clue. I do not understand or play with the registry but I noticed the hint that the IE repair tool might help. Tried it and found that it could not repair IE as there was a missing file (ATL.dll) Obtained and replaced a copy of that file and bingo! I have thumbnails back.

Thank you to all who have helped. Rely on Press F1 they do not let you down.
Noel (2841)
139338 2003-04-28 05:07:00 Glad to hear that you solved it, Noel. :-)

Thanks for the feedback on what fixed it, the info will be useful to help someone else in the future. This problem crops up every now and then and there are several ways to repair it, obviously.
Susan B (19)
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