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Thread ID: 32718 2003-04-26 07:49:00 Dick Smith Router Milkbottle (3454) Press F1
Post ID Timestamp Content User
138988 2003-04-26 07:49:00 Has anybody had any experience installing a Dick Smith ADSL USB Router xh-7916?
No matter what we try , we cannot get the Connection light to establish a connection. Telecom/xtra assure me all is correct at their end. Have reset all the router defaults to the factory settings and double checked the user settings password etc. The PC can "ping" the router correctly and the web interface setup screen "talks" to the router ok in regard to changing setting & rebooting to save the new settings.
All the defaults listed in the manual match Telecoms requirements

All phone line jackpoints checked & filtered.

Any thoughts anyone.
Milkbottle (3454)
138989 2003-04-26 08:16:00 Hi Milkbottle
You may have got further than me. Today I bought exactly that router.
If you watch the thread "New at Jetstream Starter - nightmare", and I watch your thread, we may learn from each other's replies.
cheers
Misty

:D
Misty (368)
138990 2003-04-26 08:38:00 Check this thread Here (pressf1.pcworld.co.nz) Jim B (153)
138991 2003-04-26 08:51:00 Ignore that thread, it was referring to D-Link modems not the Dick Smith model. Jim B (153)
138992 2003-04-26 10:13:00 Misty,
The user manual for the DSE Router neglects to tell you to "disable" your present dial-up connection. Under IE6 Internet options/ Connection.
Select "Never dial a connection" An e-mail from DSE Support team says that is all that is needed. The LAN tab doesn't need any settings entered or altered. Appart from that, will keep an eye on both threads
Milkbottle (3454)
138993 2003-04-27 03:40:00 Thanks Milkbottle - done that now ! As you will see from my thread still having probs.

Maybe I need a more homogenised answer !

:D
Misty (368)
138994 2003-04-27 04:05:00 Have you found out from your isp what they require for your username for adsl?

I found with my adsl modem I had to put in username@paradise.net.nz, not just my usual username, and some isp's require something like username@adsl.ispname.co or net.nz

Mine wouldn't work until I put the right username in.
John
John H (8)
138995 2003-04-27 06:03:00 lol yah JohnH. I spent an hour trying my login to get it to connect to the ISP. I tried my username and some other stuff, then I had a brainwave to put the full thing in...***@paradise.net.nz :) PoWa (203)
138996 2003-04-27 06:18:00 >then I had a brainwave to put the full thing in...***@paradise.net.nz

My brainwave was called nz_liam on this forum! He taught me that one! There is a mysterious gap in the Dynalink documentation about that little trick! :-)
John H (8)
138997 2003-04-27 06:23:00 I wouldn't blame the modem manufacturer, as there is no standard convention for it - to try and specify it for all the different ISP's would be crazy.

Actrix: username@actrix.co.nz
Paradise: username@paradise.net.nz
Xtra: username.xadsl@xtra.co.nz
Some: username@jetstart.isp.co.nz

The list goes on, and then there are the jetstream ones *rolleyes*

My world for standards
whiskeytangofoxtrot (438)
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