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Thread ID: 32819 2003-04-29 03:18:00 explorer prob dataseeker2000 (564) Press F1
Post ID Timestamp Content User
139765 2003-04-29 03:18:00 When trying to open 'explore all users' I get the 'error -send to MS' popup. When I cancel the popup, all the icons including the taskbar disappear for a few seconds then come back.
It also occurs when trying to open Control Panel and certain other folders on my desktop.
I booted in safe mode and all worked fine. I am thinking of doing a Repair but I seem to recall doing this once before and losing all the updates including SP-1.
Any ideas?
TIA.
dataseeker2000 (564)
139766 2003-04-30 07:30:00 Hi dataseeker

You are using either XP home or XP pro? Do you get any more information with the error pop-up message?

You can also look under Control Panel > Administrative Tools > Event Viewer. Click on "Application" in the left pane, and then look for red crosses (errors) on the right pane. Also look under "System". This *should* give a more detailed report.

You may wish to deliberately generate one of the errors first, and then go and look at the Event Viewer logs. I am not sure if you have to be logged on as Admin to get into the Administrative Tools section.

Cheers
Jen
Jen C (20)
139767 2003-04-30 20:56:00 Thanks for that. I am running XP pro. Sadly, control panel is a symptom of the prob. It cannot be opened along with My Computer and several other apps. However, I have got into event viewer and theres a lot of errors all pertaining to explorer.exe.
Alongside that is this relating to Winlogon "The shell stopped
unexpectedly and Explorer.exe was restarted."
I am about to do a repair then if that doesn't work, I'll do a complete reinstall. Its been a while so a decent clean out is in order.
dataseeker2000 (564)
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