Forum Home
Press F1
Thread ID: 33301	2003-05-13 05:15:00	Visio Product Key - What the heck do I do?	robo (205)	Press F1

Post ID	Timestamp	Content	User
143640	2003-05-13 05:15:00	Here's the thing, installed a new PC about a month ago. Now I need Visio 2000. Finally found the sodding disk (was in a plastic case because it came in a sleeve). Guess what? No product key. Found the manual, but think the key has gone with the shitty sleeve. So what do I do? I can load some Office 2000 key, but that's an upgrade one so it accepts it but wants on old Visio serial number for compliance checking. No, I am not a pirate, just a bloody annoyed customer. Should I try ringing MS support? I don't like my chances. Ideas, anyone? (and no, don't post keys here, please) robo.	robo (205)
143641	2003-05-13 05:27:00	I think if you ring Microsoft they'll be able to sort you out. I had a customer that got Office 2000 OEM but then lost the Certificate of authenticity with the CD key on it. After talking to Microsoft we had to send them a photocopy of the CD so they can get the numbers off it and to make sure you have an original I guess. It then took them about 3 days to get back to us with a CD key.	CYaBro (73)
143642	2003-05-13 05:42:00	You should really do the right thing and talk to MS about it. I've heard that there support is actually very good. A good lesson for next time would be to write the key on the disc ;)	-=JM=- (16)
143643	2003-05-13 06:48:00	Or scratch it with a nail? I have transferred the sticker from the manual to the CD case with Photoshop, but there were stickers supplied. Major hassle. robo.	robo (205)
143644	2003-05-13 07:16:00	Itching it on top of the CD does wonders, take for instant my mate who thought carving his initials on his music cd was a great idea. He's replaced the CDs due to them skipping and has now used a felt tip to put his initials on it. I wonder why?	Kame (312)
143645	2003-05-13 07:20:00	Robo, Just ring them up, tell them who you are and mention PC World (and my name if you wish ;)) and I'm sure they'll give you something :) Mike.	Mike (15)
143646	2003-05-13 22:15:00	Yes, well tried to do it as a mere mortal and got the whole thing about proving I own it and have to fax them the original invoice. I have no clue when I bought it (and I did buy it, wasn't even a press thing). This is just so counter-productive. We end up having to become pseudo-pirates because we have no choice but to record every serial number ever, just in case. I need Visio now, well actually yesterday, and this is affecting my ability to meet deadlines and earn a living. This costs the customer in time and money, and isn't going to turn me into an anti-piracy person in the least. Just an anti-piracy prevention person. The law-abiding customer becomes the victim. Can you tell I am a bit grumpy on this? Rob	robo (205)
143647	2003-05-13 22:36:00	Well, fixed it. Used the upgrade key off my Office 2000 disk and found an old serial number on the net. Didn't even need to visit a dodgy site, got it straight from the Google search results. Does this mean I have been naughty? I have wasted about two hours of my life on this. I feel I should be sending someone a bill. If they stuck the code on a decent sized jewel case, or on the manual as well, then this would never have happened. I could have been more careful, I suppose, but it is entirely in the cause of preventing piracy. Did it work? You be the judge. robo.	robo (205)
143648	2003-05-13 22:47:00	Don't worry, robo, I am sure Microsoft will soon be knocking at your door offering you all sorts of yummy things as compensation, since they are bound be be regular readers this forum and would hear of your plight. We do, after all, have Orcon, PriceSpy and the PC Company gnomes lurking around on here, don't we? :p :D	Susan B (19)
143649	2003-05-14 01:17:00	More like the goon squad will be bashing down my door, checking that I have a licensed version of firmware in my microwave oven. :| robo.	robo (205)
1 2 3