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| Thread ID: 33301 | 2003-05-13 05:15:00 | Visio Product Key - What the heck do I do? | robo (205) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 143650 | 2003-05-14 01:26:00 | > More like the goon squad will be bashing down my > door, checking that I have a licensed version of > firmware in my microwave oven. > :| > robo. LOL why cant Ms put the product key on a sticker on the CD-Rom? |
robsonde (120) | ||
| 143651 | 2003-05-14 01:55:00 | Or write it in crayon on the manual? Or supply a signed photo of Bill smiling benevolently with the key on the back? who knows. |
robo (205) | ||
| 143652 | 2003-05-14 01:59:00 | > Does this mean I have been naughty? I don't think so - I mean you do own the product, you've just lost a piece of paper that came with it with a number on it, so now you've just used a different number with the product you own. If you didn't own it though, that'd be another story :) Mike. |
Mike (15) | ||
| 143653 | 2003-05-14 10:18:00 | I'm just so shocked at why MS is getting annoyed with people burning CDs. I burnt Monster Truck Madness 2. I started distributing it around my class and they all enjoyed playing with the CD. It's fun watching them throw around melted plastic like a frisbee. |
Kame (312) | ||
| 143654 | 2003-05-14 10:33:00 | > why cant Ms put the product key on a sticker on the > CD-Rom? Because in todays 52 x CD drives the unbalance effect could be dreadful. I write the key on all my originals, using a CD marker pen, as soon as they are opened. |
godfather (25) | ||
| 143655 | 2003-05-14 12:51:00 | Good point godfather. I have often bought mags (DVD/CD-ROM coverdiscs) and found a strange increasingly loud humming/vibration noise coming from the optical drive - the disc is unbalanced and ready to smash to bits inside and ruin your day. Still, I think robsonde means any type of marking not really anything with weight. I suppose MS thinks it would be hard to type in the key and read it off the CD while it should be in the drive - but the option should be available for cases like Rob's where the manual/peice of paper is lost. ;) |
HadO (796) | ||
| 143656 | 2003-05-14 19:42:00 | . >I write the key on all my originals, using a CD marker pen, as soon as >they are opened. We wouldn' expect anything less from YOU godfather. |
Thomas (1820) | ||
| 143657 | 2003-05-15 02:36:00 | A client of mine had the same problem but in reverse. Had a valid CD-key, but no CD. Do you think Symantec would ship another CD? No way. I got told to go out and buy a new one. Last time I use, or recommend any Symantec product. X-( |
antmannz (28) | ||
| 143658 | 2003-05-15 02:59:00 | I just don't get it. Would a pirate ring and ask for help? Maybe they would. But the reality is that it doesn't really prevent piracy, just pisses off paying customers. If you've had your CD swiped by someone, they are the pirate, not you. It's the opposite of the innocent until proven guilty thing. I sort of understand where they are coming from but it goes against almost every principle of customer service. In the software business: "the customer is always wrong" robo. |
robo (205) | ||
| 143659 | 2003-05-15 03:19:00 | In most other industries, a faulty product entitles you to a fixed one, or your money back. The software guarantee explicitly tells you that it doesn't have to work. What do you expect? | Graham L (2) | ||
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