Forum Home
Press F1
 
Thread ID: 33285 2003-05-12 14:02:00 TelstraClear Broadband Modem Retal Marshell (3757) Press F1
Post ID Timestamp Content User
143534 2003-05-12 14:02:00 Hi

I was wondering if anyone can tell me if your able to purchase outright a cable modem to use on the TelstraClear broadband network .

I know you didn't use to be able to, but a friend of mine said that the policy had changed and that you now you can as long as you use one of the approved modems .

I decided to post hear as I didn't fancy the 40min wait on their customer Service line .

Any help appreated .
Marshell (3757)
143535 2003-05-12 20:43:00 You can buy one
But you still have to use thiers. :p
Telstra are very fussy as to what gets connected to thier network, and for good reason. I assume the easyest way for them to make sure nothing dodgy effects the network is to make sure all the modems and TV thingys are thier own.

.Clueless
Clueless (181)
143536 2003-05-13 12:13:00 I spoke to a sales person today who was 90% certain that the policy had changed in the last month . She suggested that I call 0800 paradise and speak to their tech people to confirm this .

I sat on hold for 15mins tonight before giving up, will try tomorrow and will post the results .

PS sorry for the bad english in my last post was half asleep when I was writing it .

;)
Marshell (3757)
143537 2003-05-13 12:44:00 Try emailing them. Haven't had great results myself using this form of communication with Telstra, or any other form but it beats hanging on the end of a Ph for ages. Their web site still states that you need to rent a modem although this is often way out of date IME.

Good luck. Murray P
Murray P (44)
143538 2003-05-13 15:50:00 Paradise putting you on hold?! w t..! I've called them plenty of times and never had to hold... :)

maybe your ringing the wrong number..

try: 0800 46 72 72
PoWa (203)
1