Forum Home
Press F1
Thread ID: 130975	2013-04-22 11:50:00	Two Questions - Stop Windows Driver updates and Biometrics/Fingerprint Scanners	The Error Guy (14052)	Press F1

Post ID	Timestamp	Content	User
1338025	2013-04-22 11:50:00	Thought I'd roll two threads into one here. First Question is, how do I stop windows downloading what it thinks is the right driver for my synaptics touch pad? The generic drivers work much better than the "correct" ones, but after a while windows updates them which installs another driver. I have had a look but most of it is permanently stopping windows from checking for drivers in general. If possible I'd like it to ONLY stop driver updates for the trackpad. 2ndly - my laptop has a fingerprint scanner. Nice and helpful for logging in to windows (pretty much all I use it for) aside from one problem. Sometimes after waking from sleep the fingerprint scanner wouldn't work. It would be fine after a reboot and it didn't happen that often under Win7 but in Win8 it usually only lasts one or two sleep cycles before it won't work when I wake my machine. Strangely if I enter my password incorrectly most of the time the scanner will "magically" start working. Similarly once I log into windows via my password the scanner will spring to life. It's a Validity scanner and I'm using HP's Authentec based manager for the finger prints. Windows seems to have no native ability to read/store fingerprints? At least that what it seems. I'm not sure if the issue is a driver or software issue. I'm hoping it's software, if it is can anyone recommend some bio metric software that will allow me to log into windows? a native solution would be good but as I said, I can't seem to find any native ability for windows to use bio metric sensors. Short story long - any idea if the symptoms in the 1st part of this problem would be driver or software related (if so - what can I try to fix) and if its software, what's a good alternative. As usual, thanks for any replies. Be they comical, sarcastic or downright insulting (chances are its a stupid problem with a simple answer :P)	The Error Guy (14052)
1338026	2013-04-22 20:31:00	set win update to tell me but don't download then you can choose which ones to install your self	gary67 (56)
1338027	2013-04-22 20:37:00	Can you hide the update like you can with other ones?	pcuser42 (130)
1338028	2013-04-22 21:39:00	As for your fingerprint scanner: my trusty old HP Pavilion dv5 (running Vista) has a similar issue. If the laptop goes to sleep, then the scanner wakes up with the rest of the machine. However, if the laptop is left sleeping for too long, Windows goes into a deeper-sleep mode (hybrid sleep?), which is similar to Hibernate. The fingerprint scanner never (or at least, hardly ever - I can't recall) seems to wake up from this state. If I really get hacked off with not swiping my finger to log in after this, I can restore normal function by disabling, then re-enabling the scanner in Device Manager. Kind of annoying, but the time it takes to "solve" hasn't really justified a lot of time sorting the root of the problem (if in fact there is a solution - maybe a hardware issue?).	MushHead (10626)
1338029	2013-04-22 22:08:00	Various hardware has issues with sleep/wake cycles. On linux you can insert triggers in the post-wake script to re-initialise the particular module which usually does the trick. Not sure if this is possible (for a user anyway) on Win but might be worth a few searches if you are bored. :)	fred_fish (15241)
1338030	2013-04-23 02:08:00	Awesome, thanks for all those responses. Thought it might be a sleep/wake as well, but was kinda hoping it was software/driver because that's an easy fix. I'll look into a linux type work around to see if I can fix that. It's not an update delivered through WUS though, at least as far as I believe, there's no mention of it pending in windows update. I'll go through with what Gary said, unless I can find it in WUS and hide it. My only "issue" with going down Gary's path is, is that it affects all the drivers which is a shame. I'm surprised there's no option to stop driver updates for devices, given the problems they can cause sometimes. Had a GPU driver in vista that caused a near instant BSOD, restore point, reboot, updated automatically, BSOD :p Took me a while to work out what was going on! Cheers, TEG	The Error Guy (14052)
1