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| Thread ID: 33611 | 2003-05-21 00:36:00 | Microsoft Word 2000-R1 | Lenbain (3841) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 146084 | 2003-05-21 00:36:00 | My operating system is Windows ME Word is not opening correctly it freezes the system. Error messages I have received are: Couldn't Find MS09.dll Winword caused a general protection fault in module User.exe at 007:00006c9f Clicking Close results in the BLUE SCREEN with an error message OE:0187:BFF8E64B. Resources are dangerously low, with a recomendation to close programmes. I have gone through the FIX WORD routine, I have uninstalled Word completely and reinstalled it. I have Restored the system to as far back as November 2002. I have run complete system virus scans with both Norton 2003 and AVG 6.0, both with up to date virus definitions and clear results. The only thing left I can think of doing is to start afresh and re-install the operating system or perhaps abandon the use of Microsoft Softrware entirely. Can someone perhaps suggest a less radical solution. Regards Lenbain |
Lenbain (3841) | ||
| 146085 | 2003-05-21 01:17:00 | > I have gone through the FIX WORD routine, I have > uninstalled Word completely and reinstalled it. I > have Restored the system to as far back as November > 2002. Ok, what you might need too do is reload Win ME over the top & sees if that helps Note: when you reload widows over the top you will not loss any information. Hope this helps |
stu140103 (137) | ||
| 146086 | 2003-05-21 02:35:00 | Lenbain I understand your frustration. I used to run Office 2000 on Windows 98 and on several occasions received messages like: Invalid page fault in module mso9.dll at 018f:3098b731; invalid page fault in module mso9.dll at 018f:30a8c13e, etc. On each occasion I went to Add/Remove programs and chose the Repair Option. However, I think you have been down that road. Incidentally I now have Office 2000 on a Windows XP computer for 10 months and have had no problems whatsoever. Keep us posted if you should find a 'cure' for these annoying occurences. Oxie |
Oxie (1318) | ||
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