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Thread ID: 34020 2003-06-01 21:45:00 Artec At3 Scanner and Winxp videoguy (1351) Press F1
Post ID Timestamp Content User
149118 2003-06-01 21:45:00 Hi

I Have an old but good Artec AT3 Scanner

I updated to winxp and of course no scanner driver available

I found a link that said To use the AT6 Driver and make sure that you use the not signed option when installing

I installed the scanner and it works OK

The Problem I have is when XP (professional) loads to a user
the system finds new hardware (AT3) and prompts me to load a driver
I cancel this and are then given another new hardware dialogue box
(I cancell this another 6 times) then it go's away

When I look in Device Manager
I find imaging devices
Artec AT3
and under that
7 listings for
Ultima AT3 SCSI Scanner Device
4 Have red crosses
3 have no crosses

I have tried deleting these but they keep coming back

Any ideas on how to solve this problem without having to resort to buying a new scanner

and of I have to buy a new scanner what is the flavour of the month

TIA

Bryan
videoguy (1351)
149119 2003-06-01 22:28:00 Did you install the scanner from within the Administrator's account or from a Users account? fragged (3862)
149120 2003-06-01 22:50:00 I Think Administrators Account

but could have been other

Can I delete all reference and start again?
videoguy (1351)
149121 2003-06-01 23:02:00 > Can I delete all reference and start again?

Reference to the scanner? Yes, that would be a good idea. You could try removing it completely from your computer then reinstalling as per its instructions. Good luck.
fragged (3862)
149122 2003-06-02 00:27:00 Tried that
xp wanted to install the driver 7 times then said my hareware may not work

How can I stop xp trying to reinstall this device?
videoguy (1351)
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