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Thread ID: 34199 2003-06-07 05:00:00 Norton Sub Renewal heaton (3697) Press F1
Post ID Timestamp Content User
150533 2003-06-07 05:00:00 In my new computer Norton Antivirus and Norton Security came bundled.
I have been trying to find out the cost of renewal and whether there are TWO renewal costs applicable. The paraphenalia that I have to go through on their website is about 9 out of 10 in the frustration level.
Apparently I have got to go throught the process of filling in an order form before I can see the price and this tells me that the price is $47 odd but does not say whether this is $NZ or what. Also it does not tell me what the price of Norton Security is.
So roll on AVG and to heck with all the hassle.
Cheers......heaton
heaton (3697)
150534 2003-06-07 05:24:00 I had my fair shares of troubles.

Having sent my NZ$20 off to Symantec (credit card), I received a confirmation code in my email.

However, contrary to them saying I simply entered it in Norton AntiVirus and it never asked for it again - it never happened like that. Any time I ran LiveUpdate I had to go to the website, convert that code to the update code, and update.

And if I downloaded the program upgrade, it always said "this is a demo version, and cannot be updated" - bullshit, I had a fully legal version that I bought.

Now I use avast! 4 Home version. Much easier, and nicer looking.
agent (30)
150535 2003-06-07 13:38:00 I have Norton System Works 2002 and recently I had to reinstall it. After I reinstalled it my subscription date started again from the reinstall date.
So far I have had 17 months of updates on a 1 year subscription.
Could be worth a try. Its not enough to just uninstall and reinstall. Download the Rnav.exe utility from Symantec Support. Also get rid of all traces of Norton & Symantec from the registry. A good tool to do this is the JV16 Power Tools free on the April PC world CD
Good Luck
Ian Gordon
i-gordon (962)
150536 2003-06-07 21:12:00 I agree with you heaton,a complicated business indeed,like you I say roll on avg. Thomas (1820)
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