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Thread ID: 34632 2003-06-19 03:52:00 Google.co[1] file/IE problem Halwende (3418) Press F1
Post ID Timestamp Content User
153538 2003-06-19 03:52:00 This is 2nd-hand info so please forgive the vagueness...

3rd party has a PC (which I cannot see for myself) who says everytime they access the internet/open IE a dialogue box appears asking if the user wants to open or save the file "google.co[1]".

If they click open, nothing happens and they get a "Page Cannot Be Displayed...", if they click save and wait, nothing happens. If they try and double-click this saved file Windows asks what to use.

System is Windows 98 and IE 5. The file is 1.56Kb and has been scanned by latest Norton virus defs. There's no google apps in Add/Remove Programs either.

That's about all the info I can attain atm, I thought it might be a dodgy/half-complete toolbar installation but with just this to go on I'm a bit stuck... any ideas?
Halwende (3418)
153539 2003-06-19 03:58:00 The file name suggests it is a cookie. If you look in your cookie directories you'll find this is how the are named: name.com[1].txt or variations on that.

For example I've got several google cookies in my cookie folder, named:

bruce@google.co[1].txt
bruce@google.co[2].txt
bruce@google.co[3].txt

so I think it is somethign to do with google trying to set a cookie. Do they have any third-party cookie crushing type software installed?
Biggles (121)
153540 2003-06-19 04:08:00 Ah yes good point, it could be a 3rd party app as you say but could it also be IE settings too high? They might have cookies disabled in their Security Level... I'll ask them to check Halwende (3418)
153541 2005-02-14 15:38:00 We had the same problem (intermittently) shortly after upgrading our MS Proxy chain to ISA2000. The intermittent nature made finding the answer difficult.

By sheer trial and error, I found that turning on the "Use HTTP 1.1 through Proxy Connection" option in IE6 fixed it. None of the cookie or other security options seemed to help.

I don't understand why this problem hasn't been more widely reported. There must be many other users with the same experience.

Note that before finding the solution, this workaround seemed to help temporarily: go to a different country's local Google (but not google.com, which seems to auto-redirect you to the appropriate local Google based on where you are connecting from). Once you get a google page to come up without the download prompt, you may find that you can go back to your own country's google OK.

Hope this helps.
JohnPierpoint (4048)
153542 2005-02-14 16:06:00 Welcome to Press F1, John
You seem to have used the Search button & found some old files.
In case you hadn't noticed dates, the original post was made in 2003.
Interesting that you say the problem is still around. Hopefully your fix will help others.
Laura (43)
153543 2005-11-22 10:04:00 Thanks for the post John. Yes, the problem is still around but your solution was an easy (& I hope permanent) fix. Well done for updating an old post; saved me hours of messing about.
Cheers, Spencer
ssheen (4049)
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