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| Thread ID: 34622 | 2003-06-18 23:12:00 | Toshiba hardware setup icon missing in CP on Portege' 3490 | Billy T (70) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 153461 | 2003-06-18 23:12:00 | Hi Team I want to run dual monitor screens on my Portege 3490CT laptop but the Toshiba Hardware Setup icon is missing in Control Panel. Is there a method similar to the restore/install windows components that I can use to reinstall this icon & associated functions without doing a complete system restore? I assume that this must be possible for generic Windows components as I don't have the OS CD. I bought this second-hand and have two product recovery CDs instead. Disk 1 was obviously used to set up a clean install before I bought it but disk 2 has never been used (seal intact). OS is Win 2000 I don't know any file or directory names to search for on the HDD so if anybody can tell me the target directory that might be a start, however I suspect that the HW Setup functions might not be installed at all as I get error messages: HCI Load Error & SCI Load Error when attempting to open control panel the first time after boot. I can OK these and Control Panel will open, but the errors messages are repeated and the HW Setup Icon is generic Windows. Clicking that icon produces the same errors (surprise surprise) plus "DLL Function Get Error!!" (including the two exclamation marks.) Next display says "An error occurred while Windows was working with the control panel C:\winnt\system32\HWSETUP.cpl If I close then reopen control panel there are no errors and the HW Setup icon doesn't reappear. It has been like this ever since I bought it but it never mattered until now :( I am looking for a way to manually or automatically restore the missing files or functions without doing a full system restore. Alternatively, the manual says I can use TSetup in DOS session to enable the second monitor but since the two options may be linked to the same files, I thought I'd save some heartache by asking our PF1 notebook experts first. My need is somewhat urgent, hence the wish to avoid full restore and reinstallation of programs. Cheers Billy 8-{) |
Billy T (70) | ||
| 153462 | 2003-06-19 00:41:00 | Bump :D [b][pre]My need is great :8} |
Billy T (70) | ||
| 153463 | 2003-06-19 03:00:00 | Toshiba have great support, download your drivers etc from here: www.csd.toshiba.com I suspect you will only need the Toshiba Hardware Utils, but you may also need to install the TVALDS drivers and Power Management stuff too. Personally I'd grab everything for your laptop and install it all including any updated BIOS support. ta ta |
BIFF (1) | ||
| 153464 | 2003-06-19 03:10:00 | Still trying to sort this out. I can't get into TSETUP to change the video mode as W2K doesn't have a DOS boot mode. The Boot options in the manual are written for Win98 which is a bit surprising as otherwise it only mentions NT and W2K. I tried the Toshiba Boot diskette for the Recovery CD but that does nothing (because it is a USB drive perhaps) but I can't even check the boot priority because you have to boot to DOS to run TSETUP to do that!!!! I seem to be in an endless loop here. Any ideas? Cheers Billy 8-{) :( |
Billy T (70) | ||
| 153465 | 2003-06-19 04:58:00 | Downloaded & installed new Toshiba Utilities file, I even read the readme file before installing to pacify the vengeful Gods of the instruction writers, but all to no avail. I still can't get rid of my HCI/SCI errors and HWSETUP remains obstinately unavailable. Might have to turn it over to some experts, I think it's out of my league. Cheers Billy 8-{) :| |
Billy T (70) | ||
| 153466 | 2005-01-07 09:29:00 | Hello Billy T, Your item was found "accidentally" during another search, however, I think, it should be possible to solve the problem . 1 . The correct order for installing the Toshiba drivers/utilities is _important_ (as you has noted, unfortunately ;-) . The correct order for the HW-Setup will be: a) Toshiba power save (if you have a special display power save, pls . install this first, that the normal power saver) . Do not worry about the name of the power saver driver, it might be (for example) "Power extension II"-normally you should find after rebooting a bulb icon in the lower right side of the display . The colour of this icon depends on your power settings, full power is a white-blue bulb (default) . b) Toshiba common modules . This will be named normally somthing with Toshiba utilities common modules etc . . c) Toshiba utilites Fn-esse/HWSetup . After rebooting you should be able to locate the HWsetup icon and select/start it without any (further) trouble . If you do not find the respective driver on your installation CD, it might be a very good idea to check the different Toshiba home pages-Take, for example a look to the Canadian-/United States-/German one, the offered driver are slightly different (the drivers on the German homepage supports among others the english language) . Good luck and have fun, Ole |
Ole (4046) | ||
| 153467 | 2005-01-07 09:34:00 | :rolleyes: yes billy is still here but do we still have to drag up new threads, if he wanted more help he woul... *closes window* |
Prescott (11) | ||
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