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| Thread ID: 34767 | 2003-06-23 09:14:00 | Norton Systemworks 2003 | joson (322) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 154458 | 2003-06-23 09:14:00 | Using WinXP When I run a manual virus scan my mouse arrow changes to a 12 x12 mm black square sometime during each scan. The timing is always random. Depending on the background, the square can resemble a vertically striped shop checkout barcode In addition a 12 mm vertical line appears at the left of the screen. This line can be moved up and down the screen with the mouse movement but can't be moved out into the screen or out of sight to the left The virus scan seems to complete ok The rest of Systemworks seems fine Rebooting clears the problem. |
joson (322) | ||
| 154459 | 2003-06-23 10:05:00 | It's possible you may have inadvertivly downloaded comet cursors. Have you downloaded some free software lately. Try downloading & running AD-Aware or Spybot. GeoffW |
GeoffW (787) | ||
| 154460 | 2003-06-24 08:48:00 | Thanks for help Greg Haven't been near Comet I do use some free Amateur Radio programmes but have used these for years before jumping from Win95 to WinXP earlier this year My guess is that it is a WinXP - SystemWorks cursor conflict as I can reduce the problem a little by choosing a cursor other than the default Nortons help staff are locked in a mindset of recommending full system virus scans via a variety of methods Thanks |
joson (322) | ||
| 154461 | 2003-06-24 08:50:00 | Oops I forgot I use Ad-aware 6 personal |
joson (322) | ||
| 154462 | 2003-07-09 08:44:00 | Nortons eventually came up with a solution - Click on Start-Control Panel Double click on Display icon Select Settings Tab Click on Advanced button Select Troubleshooting Tab Reduce Hardware Acceleration slider to "None" Click Apply and click OK I experimented with all settings and settled on the second highest (from the right) as the explanation on screen seemed the most appropriate. |
joson (322) | ||
| 154463 | 2003-07-09 10:00:00 | if thats the case then check what video card drivers you are useing. upgradeing the vid card drivers may help. | tweak'e (174) | ||
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