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Thread ID: 34767 2003-06-23 09:14:00 Norton Systemworks 2003 joson (322) Press F1
Post ID Timestamp Content User
154458 2003-06-23 09:14:00 Using WinXP
When I run a manual virus scan my mouse arrow changes to a 12 x12 mm black square sometime during each scan. The timing is always random.
Depending on the background, the square can resemble a vertically striped shop checkout barcode
In addition a 12 mm vertical line appears at the left of the screen. This line can be moved up and down the screen with the mouse movement but can't be moved out into the screen or out of sight to the left
The virus scan seems to complete ok
The rest of Systemworks seems fine
Rebooting clears the problem.
joson (322)
154459 2003-06-23 10:05:00 It's possible you may have inadvertivly downloaded comet cursors. Have you downloaded some free software lately. Try downloading & running AD-Aware or Spybot.

GeoffW
GeoffW (787)
154460 2003-06-24 08:48:00 Thanks for help Greg
Haven't been near Comet
I do use some free Amateur Radio programmes but have used these for years before jumping from Win95 to WinXP earlier this year
My guess is that it is a WinXP - SystemWorks cursor conflict as I can reduce the problem a little by choosing a cursor other than the default
Nortons help staff are locked in a mindset of recommending full system virus scans via a variety of methods

Thanks
joson (322)
154461 2003-06-24 08:50:00 Oops
I forgot
I use Ad-aware 6 personal
joson (322)
154462 2003-07-09 08:44:00 Nortons eventually came up with a solution -

Click on Start-Control Panel
Double click on Display icon
Select Settings Tab
Click on Advanced button
Select Troubleshooting Tab
Reduce Hardware Acceleration slider to "None"
Click Apply and click OK

I experimented with all settings and settled on the second highest (from the right) as the explanation on screen seemed the most appropriate.
joson (322)
154463 2003-07-09 10:00:00 if thats the case then check what video card drivers you are useing. upgradeing the vid card drivers may help. tweak'e (174)
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