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Thread ID: 34910 2003-06-27 19:46:00 System constantly resets Stomper (4104) Press F1
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155693 2003-06-27 19:46:00 I recently rebuilt my system (configuration below) and have been plagued with constant resets and BSOD stop errors ever since. My system is now virtually unusable as I cannot guarantee it won't restart. My record so far is 10 restarts in two hours.

The stop error message I get does vary slightly, but by far the most frequent is the following. In the parameters which follow the main stop error code, parameter 2 & 3 vary but parameters 1 & 4 are constant.

Stop 0x0000008E (0xC0000005, 0xF7309CEE, 0xF7309A1C, 0x00000000).

No files or drivers are usually listed with this error message, although at other times and with slightly different stop errors, I have been told the fault lies with win32k.sys, ntfs.sys and ltmdmnt.sys respectively.

After looking at other forums, I have tried the following;

Tested my RAM (with both MS testing program and a 3rd party tester) - all OK;
Installed new RAM - no effect;
Installed 400w power supply - no effect;
Installed new 64mb video card - no effect;
Swapped PCI slots - no effect;
Repair OS install - no effect;
Format OS drive and clean install of OS - no effect;
Loaded SP 1 in its entirety - no effect;
Updated every driver to WIN XP complaint drivers - no effect;
Updated MoBo BIOS - no effect;
Updated AGP BIOS - no effect;

I have now run out of ideas and patience and am about to take a large blunt axe to the PC, as well as anything else I see with the words Microsoft; Intel; Gigabyte or Silicon Industries emblazoned on them.

I primarily use (or try to) use the PC for video editing and photographic retouching (using Adobe Premiere and Photoshop respectively), and the frequency of the resets is greater when either of these programs are operating, although they do occasionally occur when no other programs are loaded as well.

Anybody's ideas or suggestions would be greatly appreciated.

System Config:

Operating System: - Windows XP Home Edition Service Pack 1 (build 2600)
CPU: - 2450 megahertz Intel Pentium 4 (8 kilobyte primary memory cache
512 kilobyte secondary memory cache)
Board: - Gigabyte GA-8ST800
Bus Clock: - 133 megahertz
BIOS: - Award 6.00 PG 02/14/2003
RAM : 1024 Megabytes DDR333 (Slot 'A0' 512 MB; Slot 'A1' 512 MB)
Display Adapter: - NVIDIA GeForce4 MX 440 (Driver ver 6.14.10.4403)

Drives
OS - ST340810A (40.02 GB) Master on IDE1
Backup: - Maxtor 53073U6 (30.73 GB) Slave on IDE1
Video: - WDC WD800JB-00CRA1 (80.03 GB) on Silicon Image SiI 0680 Ultra-133 Medley ATA Raid Controller
HP CD-Writer+ 9100 Primary on IDE2
HITACHI DVD-ROM GD-5000 Slave on IDE2
3.5" Floppy

Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Lucent Win Modem
Realtek AC'97 Audio
Generic USB Hub
USB 2.0 Root Hub
Hewlett-Packard ScanJet 5200C (USB)
HP LaserJet 4050 Series PCL6 on LPT
Stomper (4104)
155694 2003-06-27 21:29:00 I'm tempted to say RAM, but seeing you have replaced the RAM, i'd say, why not put the RAM in a different slot?

Failing that, a can of compressed air can do wonders!

.Chris
Chris (3346)
155695 2003-06-27 21:32:00 >I have now run out of ideas and patience and am about to take a
>large blunt axe to the PC, as well as anything else I see with the
>words Microsoft; Intel; Gigabyte or Silicon Industries emblazoned
>on them.

If it comes down to this.. please take photos of the axing, i'm sure many of us will enjoy sharing the event with you! Personally, i prefer the sledge hammer, ya wanna borrow it?

:D

.Chris
Chris (3346)
155696 2003-06-27 21:52:00 I can understand your frustration, there is nothing worse than a computer you have to spend more time fixing than you do actually getting to do some useful work on it.

With you type of work This (www.apple.com) is what you need.
Jim B (153)
155697 2003-06-28 00:38:00 did a search on my fav search engine (google) on one of those messages and got a lot of hits this one seems promising but you have already checked this but here you are any way
Stop 0x0000008E
support.microsoft.com
refers to incompatible ram

Jim B,
A apple keeps the doctor away or in this case the axe, :D sorry couldn't resist
beama (111)
155698 2003-06-28 05:20:00 If the mother board is under warranty take it back and ask for another brand kiwibeat (304)
155699 2003-06-28 05:34:00 Well you've got the latest video drivers, so thats cool.

If you've tried different ram, I'd be inclined to say its a faulty motherboard. Everything else looks top-of-the-line.

Try taking your MB back, and maybe getting an Asus one of the same specs. However gigabyte should be pretty good :|

When the errors occur, what actually happens?? Does the pc immediately reboot without warning? Do you get a big error message come up and then force you to reboot?

Right click on my computer, select manage, and go into the event viewer. Tell us what the errors are in there. It may be that you have disabled some services that are needed for windows to run.
PoWa (203)
155700 2003-06-28 11:55:00 Interesting :)

I recently had similar problems.
1. My son gave me a Nvdea G force card which he had spare, to fit to my new Motherboard. It crashed all the time, even with the latest drivers. It now sits in a box!
2. Another time same thing was traced to a faulty Win Modem "Pragmatic"
3. Check the clock speed in BIOS, maybe too fast, there is usually a jumper for clock speeds on the Motherboard.
4. Set the BIOS for Optimum default setting.
Mzee (158)
155701 2003-06-29 14:57:00 Thanks for all the advice, suggestions, and most importantly- humour.

I had tried swapping the slots the RAM were in, but also to no avail. Likewise I had also checked the BIOS clock speed and made sure the BIOS settings were set to default, also with no joy.

I have not found much joy in the Event Viewer, with the following event properties occurring under the System Event, but nothing under Applications or Security.

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 28/06/2003
Time: 3:49:51 p.m.
User: N/A
Computer: MELBOURNE
Description:
Error code 1000008e, parameter1 c0000005, parameter2 bf805411, parameter3 f10d1544, parameter4 00000000.

For more information, see Help and Support Center at go.microsoft.com
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 38 1000008
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 62 66 38 30 35 34 31 31 bf805411
0040: 2c 20 66 31 30 64 31 35 , f10d15
0048: 34 34 2c 20 30 30 30 30 44, 0000
0050: 30 30 30 30 0000

MS Crash Analysis is worse than useless on this occasion, not being able to offer any suggestions, other than “it might be a driver”.

As a last resort prior to pulling out the axe, (thanks for the offer for a loan of the sledgehammer Chris), I returned to the shop where I bought the components (for the umpteenth time) and spoke to the assistants who laughingly refer to themselves as "consultants". They advised me to remove every peripheral, reset CMOS and try booting the machine, then gradually add the peripherals back one by one and rebooting each time until I hit the Stop Error problem again.

After disembowelling the machine (not without a certain amount of perverse pleasure on my part) and resetting CMOS, the bloody machine now refuses to even enter it's boot up routine, so it's looking very much like the MoBo was the problem all along.

I'll have great pleasure in returning it to the shop tomorrow and see what else they can give me. If the problem re-occurs I'll take Jim B’s advice and wait for the new Mac to arrive on these shores, (probably having to re-mortgage my house and children’s futures in order to pay for it).

Once again, thanks for the advice.
Stomper (4104)
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