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Thread ID: 34989 2003-06-29 20:27:00 Critical Update 814033 Ladybug (3129) Press F1
Post ID Timestamp Content User
156189 2003-06-29 20:27:00 Hi - Well still having this update problem. First started downloading it on 28 March 03. Looked in history and it comes up fail. I have now got to the stage where I put it in remind me in 3 days. What do I do?? Ladybug (3129)
156190 2003-06-30 00:02:00 have you tried re downloading it??? :) stu140103 (137)
156191 2003-06-30 00:09:00 Yes Stu - I would download and install and then next time I got the automatic update list it would be there again. Is it something I need? If not how do I stop it appearing on the download list?? Ladybug (3129)
156192 2003-06-30 00:21:00 > Yes Stu - I would download and install and then next
> time I got the automatic update list it would be
> there again. Is it something I need? If not how do
> I stop it appearing on the download list??

Hmmm, weird, I think there was a thread about this on here, do a search & see if you can find that thread.

Sorry that I could not be any more helpful :)
stu140103 (137)
156193 2003-06-30 02:50:00 Have a look at
support.microsoft.com
This will give you some clues as to purpose of update in your operating system. Suggest uninstal any reference to it that you can find then download a new copy from the above site. It maybe that you keep using the same corrupted download which is sitting in your server
FrankS (257)
156194 2003-07-01 01:23:00 Hi Frank - thank you for that link. I did a search and found there was some trace of this already. How do I uninstall whats there or do I just download and it will overwrite it?? Also can you tell me what this is? Do I really need it?? I don't understand a lot of the computer talk as I'm fairly new to all this and possibly a bit cautious.

Thanks

Ladybug
Ladybug (3129)
156195 2003-07-01 01:27:00 IT will overwrite it.Just do what the sites says and your problem should be fixed yingxuan (3330)
156196 2003-07-01 01:37:00 Hello Ladybug

>Also can you tell me what this is?

An update :p :D Na: I will talk to you about this update on Yahoo! :)

>Do I really need it??

My rule of thumb is, any Critical Updates that MS release for your OS You need.
stu140103 (137)
156197 2003-07-01 06:30:00 Hi Ladybug - endless looping of MS updates are not that uncommon. You can see the posts made at Microsoft Newsgroups Windows Update (communities.microsoft.com) on the same topic. There have been a few recent posts there about update 814033. This is what they are being told by the Microsoft experts to try initially:

Quote:
For WinXP, renaming or deleting the Catroot2 folder may solve the problem.

Go to support.microsoft.com

Follow the steps 6 to 8 in the Resolution section of above link (do a reboot
first so the computer is "fresh" before you do the steps).

Then try to install the update again.


The link above is for SP1, but the Catroot2 problem is now also surfacing in
recommended/critical updates and not only for the SP1 upgrade.


If that doesn't help, try this:

Check your "windows update.log" file for specific error code (the log file
is in your windows folder) and take look at this Web page:

Windows Update Troubleshooter
v4.windowsupdate.microsoft.com

end Quote

================================================== ===

Steps from MS Knowledge Base Article 326815

6 Click Start, and then click Run.
7 In the Open box, type cmd, and then click OK.
8 At the command prompt, type the following commands, pressing ENTER after each line:

net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc

Type exit to close the command prompt

================================================== ===

A few people has posted back to say that had fixed their problem, so you may want to try that.

NOTE: I also have a re-occurring update (different update number) so I tried this myself last night. It didn't fix my update loop but may work for you. If not, try having a search through the newsgroup or make a post there yourself.


PS* Whilst previewing this I noticed some weird formatting tags and extra spaces that cannot be seen out the of preview mode .... here's hoping it sorts itself out ..
Jen C (20)
156198 2003-07-13 05:34:00 Hi there - tried to download this but it came up

Q814033Setup error

Setup could not verify the integrity of the file Update.inf.
Make sure the cryptographic service is running on this computer.

Please tell me what this means??? - in simple terms ?:|

Thanks Ladybug
Ladybug (3129)
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