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Thread ID: 35581 2003-07-16 07:55:00 how to get out of synchronize Umila (4107) Press F1
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160271 2003-07-16 07:55:00 I have got a site where I went to download a desktop icon, which I did, but I uninstalled and went back to obtain it again. Somehow, I am now unable to download this due to the fact that I get the following message.

Add Item to Active Desktop (TM)

"You have chosen to make this channel offline and add it to your active desktop interface

Name: Your favourite w

URL http://..etc


There are three boxes that come up: Ok Cancel and Customise

How can I take it off the above status and down load it again. I know it has something to do with the synchronise key. I have checked the favourites and properties and none of the boxes are checked for offline.
So where do I go to revert above message.

Thanks for your assistance.
Umila (4107)
160272 2003-07-16 08:21:00 Try this:

Right click on the Desktop > Properties > Desktop tab > Customise button > Web tab. Remove the previously installed item and click OK. Then try downloading it again.

These instructions are for an XP computer.
Jen C (20)
160273 2003-07-16 08:39:00 To Jen C.
Thank you but unfortunately, that did not work. I have a windows 2000
Umila
Umila (4107)
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