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Thread ID: 35697 2003-07-19 08:54:00 PCMCIA fried??? Jandy1 (2050) Press F1
Post ID Timestamp Content User
161113 2003-07-19 08:54:00 I have a Dick Smith PCMCIA modem in a Toshiba Sattelite 2540XCDT. It was working fine until today, but now when I plug in the modem all I get is an icon in the Systray that brings up the dialog box: "Unplug or Eject Hardware." i.e., it won't read the modem at all.

Is this likely to be a software issue, or have I fried the modem chip?

Thanks,

Jandy
Jandy1 (2050)
161114 2003-07-19 09:10:00 Eject it.

Shutdown (Not Standby, Not Hibernate but Shutdown)

Reboot

Shutdown again

Reinsert PCMCIA card

Reboot

What happens now?
godfather (25)
161115 2003-07-19 09:12:00 If no improvement, then uninstall drivers (if they are still there, that may be the problem) and reinstall drivers. godfather (25)
161116 2003-07-19 09:22:00 Godfather,

You said to shutdown twice, then reboot the third time with the modem in. I did that, and the modem recognition beep came as normal as the computer started up. But when the systray loaded, the same icon ("unplug, etc...") came up. So, no change.

Thanks for the help, though. Any other ideas?

Jandy
Jandy1 (2050)
161117 2003-07-19 09:37:00 As above, uninstall drivers and reinstall them. godfather (25)
161118 2003-07-19 09:37:00 Godfather,

Thanks for the hint. I'll try reinstalling the drivers. But I have to get off this computer, it's my sister's, so I won't be able to check any more suggestions from you, or to let you know if the driver idea works, until tomorrow morning.

Cheers,

Jandy
Jandy1 (2050)
161119 2003-07-20 05:37:00 Godfather,

Have tried reinstalling the PCMCIA driver, and it made no difference to the icon that came up in the Systray (ie, the "remove or unplug hardware" icon which shows instead of the modem icon).

Any other ideas?

Thanks,

Jandy
Jandy1 (2050)
161120 2003-07-20 06:18:00 > Have tried reinstalling the PCMCIA driver, and it
> made no difference

But...did you uninstall it first ? (using control panel, system, device manager...).

If its corrupt, a reinstall will not always repair it, depending on what is wrong. If a file exists it will not always be overwritten.

Its not sounding good though, can you try it in another laptop?

With it plugged in, what does device manager (control panel as above) report?
godfather (25)
161121 2003-07-20 08:24:00 Godfather,

I clicked "remove" in the PCMCIA option in Control Panel, then went to the Modems option and did the same. It had to build a driver database when I reinstalled, so I presumed it had correctly uninstalled.

Am I right in thinking that?

I've got a grotty old modem I bought in Asia that works about half the time (mainly because it's not telepermitted); I'll try that and if it works I'll know the problem is with the modem and not the software.

All this is v. frustrating because I'm heading to Asia in a week to do some training for a charity there, and I need internet access to prepare for it. And I'll have to give up the Toshiba at the end of that stint (6 wks) anyway...hardly seems worth buying a new modem for that! And...horror of horrors! I'm having to convert to Mac. EUCH! I feel like a traitor, not to mention frustrated at the need to buy all new software: but my boss used to work for Apple and he insists...what can a girl do?!

Anyway, thanks a lot for your help....

Jandy
Jandy1 (2050)
161122 2003-07-20 08:35:00 Sounds like all the right moves. Not looking good.
I am sure you will get to like the Mac, you may become a radical convert?
godfather (25)
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