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Thread ID: 35920 2003-07-25 21:27:00 ram upgrade problems dadzka (3499) Press F1
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162799 2003-07-25 21:27:00 morning all - have an HP 722a system running windows xp home with 256mb DDR SDRAM pc2100 (133MHz). Armed with above specs I bought another 256 mb from DSE who assured me they have supplied the same type. Installed ram this morning in the one spare DIMM slot using precautions such as anti-static strap etc. Everything went ok, rebooted no problems everything seems to be going ok but system properties say I only have 256 mb installed. This is confirmed using the Aida32 utility installed from the PC World July disc. Do I have to make any adjustments for the extra ram to be recognised? Do I have to adjust BIOS settings? If so would appreciate some guideance as I have never tinkered with BIOS settings before.
Cheers.
dadzka (3499)
162800 2003-07-25 22:05:00 When you first boot up the computer can you read the memory count at the start. This is done before windows even starts to load.

If the Ram is working and has been installed correctly then you should not have to do anything to your bios or system as it should be picked up immediately.

A few things that can go wrong.

1. The Ram is NOT compatable with the original Ram in your machine

2. The New Ram is not in place correctly

3. The Ram is not the correct stuff

4. Your motherboard maynot like having two sticks of double sided ram installed. (Check the Ram are there black chips on BOTH sides)

I'll duck off and see if I can find some specs on your system that may shed some light.
Odin (227)
162801 2003-07-25 22:06:00 Hey,

From my experience there is nothing you should have to adjust in the BIOS.

It could be a problem with the new RAM, or the Motherboard.

What you need to do is remove your old RAM and leave in the new RAM and see what happens. This will eliminate any problems with the RAM. If this doesn't work than the RAM is the problem. If this does work and you get a count to 256 then the Motherboard is the problem.

If it is the motherboard than you are going to need to check the specifications and see whether you can have 2x256 on the board.

Hope this helps.
Obelix (752)
162802 2003-07-25 22:11:00 The first thing I would try is to remove the original RAM and put your new RAM in that slot and boot it up.

See what happens then.

Another place for help getting into the BIOS and how to check the RAM is below.

h20015.www2.hp.com

Cut and paste this line into your browser so it is all one line.

From what I could see your computer is supposed to take up to 2 Gig DDR RAM.

I hope this helps.
Elephant (599)
162803 2003-07-25 22:17:00 The link I gave is a bit broken and only leads to the search page.

Here's the specs I got:-

Component
Attributes

RAM (standard)
256/2100 MB DDR SDRAM

Maximum
2 GB (2x1G DDR SDRAM)

Speed
PC2100

Sockets
Two 184-pin DDR DIMMs

Size
128, 256, 512 and 1024 MB DDR DIMMs

Free DIMM Sockets
One

Pairs Required
No

Type Supported
JEDEC unbuffered DDR SDRAM DIMM specification
Elephant (599)
162804 2003-07-25 22:27:00 Looks like I got beaten by Elephant :D But here's what I found out.

h20015.www2.hp.com
Odin (227)
162805 2003-07-25 23:17:00 thanks for your imput people - took cover off and rechecked installation only to find that one end of the ram stick was not clipped in fully - duh!! Rebooted and voila!! 512 mb ram up and running. Just a thought - looked rather dusty in there with some of the cooling fans showing quite a build-up of dust. Is it ok to get the vaccuum cleaner in there for a bit of spring cleaning or what is the best (safest) way to clean the fans etc?

Many thanks for the responses.
dadzka (3499)
162806 2003-07-26 14:05:00 I've done that (the ram thing that is) before thats why I knew to mention it :D

As for the vaccume cleaner you can get a battery powered Computer cleaner from the warehouse for about $12.95 and it does a damn good job. Has all kinds of brush attachments and other nozzels for the keyboard, motherboard etc.
Odin (227)
162807 2003-07-26 23:13:00 Vacuum cleaners generate quite a lot of static electricity which can easily kill your electronic components. The best method to clean the inside of your computer is by removing as much as you can and cleaning items with a soft brush. A small clean paintbrush purchased for the job is ideal. A can of compressed air can be used to blow out dust from the case and nooks and crannies. tommy (2826)
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