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| Thread ID: 133098 | 2013-05-27 09:51:00 | Power cut and now broadband does not work | Digby (677) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1343659 | 2013-05-28 10:43:00 | "Normally" if its a driver, in Device manager you would see unknown device or a entry with a explanation mark. One thing to try is go into the BIOS, reset it back to default. On the odd occasion power related problems can screw up the settings. Being an ASUS ( from memory) press F2 during boot, then F9 to reset to default, F10 to save and exit One other thing you can try is see if the OS can detect anything, If the OS is W7, click start, type in hdwwiz select it, run the wizard. If it doesn't auto detect the adaptor, you can manually tell it to search for a specific adapter, BUT you need to know which one. If its XP, control Panel / Add remove hardware --- Same procedure. Failing all that, you need to find out if its OS or Hardware related. This is where a bootable CD OS like most flavors of Linux comes in handy. A bootable CD by -passes the Windows OS, if the internet works Via the CD then its a Windows problem, if not then its usually hardware. |
wainuitech (129) | ||
| 1343660 | 2013-05-28 10:53:00 | My Asus mb you hold the delete key down to get into the bios. :) |
Trev (427) | ||
| 1343661 | 2013-05-28 13:13:00 | or a entry with a explanation mark. :lol: love the typo, I'm assuming that exclamation :D | dugimodo (138) | ||
| 1343662 | 2013-05-28 21:07:00 | Yep typo :) Was watching TV at the same time. | wainuitech (129) | ||
| 1343663 | 2013-05-29 20:01:00 | Do we know for sure it's a network cable connection? What if it's USB, which won't have a light on the back of the computer. I haven't seen many consumer level machines which offer a second socket for a network plug. From my own limited experience, network systems can get fried. My nephew kindly tried to plug a live phone line (rural dialup) into a network socket... and that was the last time that socket ever worked, thanks to the plug being smaller than the socket, and carrying 50v at the time he stuffed it into the socket. Sigh. |
Paul.Cov (425) | ||
| 1343664 | 2013-06-02 13:31:00 | Its an ethernet cable connection plug number 1. I am off to visit her computer tomorrow. Could I try to re-instal the driver from the motherboard's dvd ? or do I need to try re-installing it from Windows first ? |
Digby (677) | ||
| 1343665 | 2013-06-03 01:05:00 | If possible take a laptop or something else that can plug into the router /etherent cable - see if its working. If it does then the problem is with the computers port, if it doesn't then its either a cable or the router problem. You need to sort out where the problem actually is, no point in spending time trying to fix the PC if its a router problem. If possible take a working router as well - just in case. If the computer is the problem, removing the controller - Etherent / network Via device manager, rebooting, should auto detect "new Hardware" and re-install the drivers. If it doesn't then it could be damaged. Take a bootable Linux CD as well, if its a OS problem, a linux CD should detect the connection and work. |
wainuitech (129) | ||
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