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Thread ID: 36233 2003-08-03 13:50:00 Internet software crashes Justin (4360) Press F1
Post ID Timestamp Content User
165092 2003-08-03 13:50:00 After installing a network card (dse xh7975) all internet software crashes when the program tries to connect to the web.

E.G. In 'unknown module':
Internet Explorer v 6.0.2800.1106 encounters a problem, offset:
007710fb
Messenger encounters a problem offset:
000000013.
Critical update performs an illegal operation at
0084: 0077006f
Wuloader causes an invalid page fault at
0084: 0077006f.

I have uninstalled and reinstalled:
win98 se
network adapters
modem drivers
HSF Modem Enumerator drivers
TCP\IP protocols
(communications & internet tools) components

I Have:
removed the network card (which is functioning)
moved the modem around PCI slots
checked the winsock files
upgraded to dun 1.4
checked for conflicts
removed PWS.Hooker.Troj
moved the sound card with no hassels
meditated, cursed, prayed.

The modem connects to the ISP fine. I believe I have pinged outside websites (before causing an error, but not after). After the dial up connection is established there is no more traffic in or out from the modem, not even when the programs are started.

God bless the person (ten times over) who helps me solve this problem. Or even points me in a good direction.

It is a conexant rs56\sp-pci r6793-11 modem.

Justin
Justin (4360)
165093 2003-08-03 22:24:00 try the repair feature in add/remove programs yingxuan (3330)
165094 2003-08-04 01:14:00 no, didn't help unfortunately Justin (4360)
165095 2003-08-04 01:22:00 Try taking the network card to someone elses computer, and see if the same problems occur.

Also, it might be worth checking the internet setting that no settings have been changed, especially the DNS server addresses and Proxy server addresses. - still doesn't explain the crashing however.

When you say "uninstalled and reinstalled Win98SE", do you mean reformat and reinstall, or uninstall and reinstall?

Could the trojan have caused enough damage before you removed it, to cause the software to crash?
somebody (208)
165096 2003-08-04 02:00:00 I have a moden the same as this and have had a similar problem. I believed it to be the driver . the modem came from a packard bell and I tried installing on several different comps with the same result each time different os too. I NEVER SOLVED THE PROBLEM SORRY. I reckon the modem will work with the correct driver but i cant find one. goodluck. zip1nz (2251)
165097 2003-08-04 02:03:00 From what Justin typed in his original post, it seems that there were no problems with the modem prior to the installation of the network card.

Correct me if i'm wrong.
somebody (208)
165098 2003-08-04 02:08:00 opps just read your post again and its the network card you have a problem with. does the modem work ok maybe you could email me your driver ? zip1nz (2251)
165099 2003-08-04 07:14:00 no somebody, i did not reformat win 98, just reinstalled.

with all the reinstalling i feel sure any trojan damage has been found and fixed.
Justin (4360)
165100 2003-08-04 07:20:00 yes zip1nz, I would be happy to email you the modem driver, but the zipped file is 1.3 mb so I won't send to your hotmail unless you ask me to. Justin (4360)
165101 2003-08-04 21:31:00 thanks justin zip1nz at paradise dot net dot nz zip1nz (2251)
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