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Thread ID: 36967 2003-08-25 00:23:00 Telecom's new ADSL plans juha (761) Press F1
Post ID Timestamp Content User
170233 2003-08-25 02:25:00 > It is worse than a joke, but the thing is nobody has
> to subscribe to the faster plan. If they had no one
> take up the "offer" what are they going to do about
> it?
> A massive boycott of the faster plan will force
> Telecom to revise, surely??

The problem is, people are going to join :( and unfortunately it's going to be the people who don't know any better - people who buy the computer just to use the internet and see this "high-speed internet" offer and decide to pay for it... and the problem is, they will end up paying for it. Telecom are targetting the easy money people - and it's downright dirty.

Mike.
Mike (15)
170234 2003-08-25 03:18:00 I agree that it is sad, because my Mother who is totally computer illetrate heard me talking to my Father about it, and she said:

"But that's stupid, If we get it we should go with the faster one because its twice the speed and you get 5x more with it as opposed to only 10"

The thing is, ten of what?
She heard the 500Megs and 10 gigs and didnt realize that 10 gigs is 20x more than 500Megs!

The thing is that with most n00b's I've come across, they're never going to take in all the jargon and knowledge possible within a short amount of time (And who can blame them, its a cruel world), and so they hear a term, like it, and "cling" to it in some cases...

My friend was building his PC and wanted Rambus RAM over just RAM, and when I asked why, he said:
"Its got Bus on the end of it, so it's gotta be better, right?"

Pity, he wanted an AMD CPU to go with it.... ;-)

But that's what I'm talking about it, its those new to the whole ordeal who are going to weigh up:
500 or 10
Who cares if its GB or MB afterwards, one number is larger than the other!
Chilling_Silently (228)
170235 2003-08-25 04:19:00 The other thing that telecom hasn't taken into account (or more likely they have and are counting on it) is the fact that these users that use less than 500 megs a month are probably just the users on dial up. Now I don't know about you but trying to download over 500 megs per month on dial up would drive me round the bend as it is so damn slow, it would take most computer illiterate people 6 weeks to download that much.

That being said the first thing these users are going to do when they get high speed access is to do all the things they couldn't do with thier dialup, chat online, download demos, browse everywhere they possibly can and spend many many more hours on their favourite porn site :D. Getting high speed internet after putting up with dial up for so long is going to be like giving an overdose of "Heroin" to a person that normally only uses "Asprin". I can almost say with certainty that for the first few months new users will blow away their 500 cap within the first week and then find themselves either with no access for the rest of the month or a massive bill in their mailbox. I think the last past is what telecom is counting on as it will just mean more money to go into the coffers.
Odin (227)
170236 2003-08-25 04:22:00 > I'd be keen to hear about Walker Wireless and their
> offering.. or if Cable will be a possibilty up in
> Auck's any time soon...

I know over in east Auckland where I live that Walker Wireless is coming in my area soon, but if there where cheaper then what we are playing now we might go with them.

We where chatting to them at I.C.E :)
stu140103 (137)
170237 2003-08-25 05:45:00 I'll tell you all again. Give telecom an email at their customer service response email (www.telecom.co.nz). If they get a good deal of those emails, then they are going to change their stupid plans!!! Click, the 'I want a response' button as well.

Heres what I got back today:

"Thank you for your feedback
I have forwarded your e-mail to our Jetstream team for their reference.

All feed back is collated and referred to when we decide on changing prices and plans, we do take customers feed back seriously and if issues are reconsidered there will be details on our website.

If we can assist you any further with this matter, or any other please feel
free to contact Telecom on 123
We will be happy to help.
Yours sincerely"

So they've forwarded the email I sent onto their jetstream team. Now if they get lots of angry emails then they are going to change something!! Make sure you demand a minimum of 256k and no less than 10Gigs. 15gigs even better. Anything less than 10gigs at that speed is absolute rubbish! - simply because you burn through the 10gigs all that much quicker.

Btw isn't walker wireless very expensive (e.g $200+ a month) and its only available in Auckland so far - and they are still in testing stages?
PoWa (203)
170238 2003-08-25 06:30:00 Thats just your standard form letter from telecom which means the simply threw it in the bin. I got exactly the same reply. Odin (227)
170239 2003-08-25 06:42:00 They have also received a polite, but concise missive from the CEO of our company (=me) stating how underwhelmed our company is with their product and its pricing.

Its complete arrogance to serve up such a package, which is effectively dearer than existing options.

Perhaps we should pay them in Monopoly money?
godfather (25)
170240 2003-08-25 07:50:00 > They have also received a polite, but concise missive
> from the CEO of our company (=me) stating how
> underwhelmed our company is with their product and
> its pricing.

CEO eh? That term is old hat. Maybe Telecom would take more notice if you called yourself President. That seems to be the new buzz word!
Baldy (26)
170241 2003-08-25 07:50:00 I agree with sending them feedback. There is no point complaining about it if you are not prepared to follow this up with written (polite) feedback. They may just send out an automated reply, but if enough people complain surely this will be noticed. Whether they will actually do anything about it is a different matter, as for many there are no other choices for broadband connection and they know it. Jen C (20)
170242 2003-08-25 08:07:00 > The other thing that telecom hasn't taken into
> account (or more likely they have and are counting on
> it) is the fact that these users that use less than
> 500 megs a month are probably just the users on dial
> up .

No, it's Xtra Jetstart users with 5GB caps, according to Telecom . It's less than half of Jetstart users, so most go over 500MB a month .

--
Juha
juha (761)
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