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Thread ID: 37007 2003-08-26 01:05:00 Could not install printer bk T (215) Press F1
Post ID Timestamp Content User
170584 2003-08-26 01:05:00 It's weird.

I've got 2 XP machines both connected to a hub. Printer is connected to the 1st pc. Everything was working fine, file & print sharing ... etc.

But, when I try to print a document from the 2nd pc just now, error message says that there's no printer connected! I went to Start/Printers and Faxes and found that the 'printer' is gone! I then click 'Add' to install the printer but error says:

"Operation could not be completed!"

My first PC works fine, printing - no problem!

Any suggestion?

Cheers
bk T (215)
170585 2003-08-26 01:14:00 Look at things like firewalls preventing access to the printer over the LAN godfather (25)
170586 2003-08-26 01:30:00 Thanks, godfather for your prompt reply.

There is no firewall install on this 2nd PC; the built-in Internet firewall is also disabled.

Zone Alarm is however, installed on the 1st PC.

Cheers
bk T (215)
170587 2003-08-26 01:43:00 It is possible that ZoneAlarm could be preventing access. Check the settings. tommy (2826)
170588 2003-08-26 02:04:00 Thanks guys.

Found the problem: The print spooler service was set to manual and was not started. Reset to automatic and restarted XP. System detects printer automatically and printer is working fine.

Thanks again, folks

Cheers
bk T (215)
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