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Thread ID: 37005 2003-08-26 01:00:00 But wait, there's more says Telecom stu140103 (137) Press F1
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170551 2003-08-26 01:00:00 But wait, there's more says Telecom

Telecom tells users to wait until September
Paul Brislen, Auckland
Telecom says the negative reaction to its new Jetstream pricing may be premature .

Newsgroups and email lists are full of users questioning the logic behind Telecom's decision to introduce only a single new service .

As Computerworld Online reported on Friday (Telecom comes up with new JetStream offer) ( . co . nz/webhome . nsf/nl/AED81B6F105D1945CC256D8A0018D4FC" target="_blank">computerworld . co . nz) , Telecom has introduced a new JetStream service, JetStream Home, aimed at entry level users . The service runs at 256Kbit/s symmetrically and has data caps at 500MB, 1000MB and 2000MB for $39 . 95, $49 . 95 and $59 . 95 respectively . These prices exclude ISP charges .

Existing JetStream and JetStream Starter users are not impressed . On the New Zealand DSLmailing list ( . org/adsl/" target="_blank">unixathome . org) anger has run rife .

"With the normal line rental and ISP charges on top of this they ain't too attractive . Someone needs to take a giant 'cluebat' to these swines," writes one user .

Another says: "So now Telecom [gives us] a capped slow DSL service . It's a joke . "

But Telecom public affairs manager John Goulter says users will have to wait until September 22 to find out what exactly the service will look like .

"The announcement was simply to give the ISPs a month's notice . When we do launch the service Xtra will be announcing a lot of stuff around content and customer service and aids with installation, things like that . "

In April Telecom announced the plan to reach 100,000 customers by the end of this year and chief operating officer Simon Moutter said Telecom would be introducing not only new price points but a different pricing model .

"Telecom will . . . [launch] a new range of fixed line broadband packages and services aimed at meeting specific customer needs at a competitive price . For instance, more flexible plans to cater for people who are heavy downloaders or are keen gamers, or only access New Zealand content" Moutter said in a written statement .

Goulter says that is still the plan .

Telecom says it has 76,000 DSL customers across all ISPs as of July this year . Of those, 47,000 are residential customers . Telecom won't reveal how many of its customers are using JetStream Starter instead of JetStream proper for reasons of commercial sensitivity .
stu140103 (137)
170552 2003-08-26 01:06:00 from Aardvark . co . nz/daily/2003/0826 . shtml" target="_blank">aardvark . co . nz

Aardvark forum on this ( . ezboard . com/faardvarkfrm7 . showMessage?topicID=51 . topic" target="_blank">pub79 . ezboard . com)

"Telecom Says "Don't ***** Yet"

I see that Telecom are telling us that we're jumping the gun with our complaints about their DSL pricing .

The company claims that Friday's announced plans were simply "to give the ISPs a month's notice . " Oh yeah, we believe you Telecom -- so why didn't you mention this on Friday then?

I note also that Xtra will apparently be announcing "a lot of stuff around content and customer service" at the same time . Will this broadband content be a cunning attempt to lure customers with a 500MB cap into that highly profitable $0 . 20/MB territory I wonder?

Sorry Telecom, I for one don't believe you . Fess up . You were unprepared for the very negative backlash to Friday's announcement and now you're trying to backpedal like hell .

And I'm told there's no truth to the rumour that Theresa Gatung was seen wearing studded leather wrist-bands this morning .
stu140103 (137)
170553 2003-08-26 02:58:00 Suggest you cut a snippet out of Ardvaark website or paraphrase it instead of whole article/paragraph.

Bruce S might not take too kindly to this.

I made this mistake before (very embarassing when contacted about it).
nzStan (440)
170554 2003-08-26 15:27:00 Hey Stan! Don't knock our young Stu - he's a sensitive guy! ;) Greg S (201)
170555 2003-08-27 02:12:00 > Hey Stan! Don't knock our young Stu - he's a
> sensitive guy! ;)
No I am not :D

Any way it will be very hard for Bruce S to find me/contact me on the net ;)
stu140103 (137)
170556 2003-08-27 03:43:00 hard to contact you on the net?

uh...clicking on your profile brings up your homepage which contains contact details....

Can't say that was too hard...
metla (154)
170557 2003-08-27 04:05:00 > hard to contact you on the net?
>
> uh...clicking on your profile brings up your homepage
> which contains contact details....

yeath, but it only has 's my e-mail address so they is No other way of contacting me ;)
stu140103 (137)
170558 2003-08-27 04:22:00 Never be too sure about that Stu, people can always be found if someone is determined enough. ;-) Susan B (19)
170559 2003-08-27 04:37:00 > Never be too sure about that Stu, people can always
> be found if someone is determined enough. ;-)


Quite right - Stu, I bet Cameron would tell us all about you ;)
Greg S (201)
170560 2003-08-27 04:54:00 > > Never be too sure about that Stu, people can
> always
> > be found if someone is determined enough. ;-)
>
>
> Quite right - Stu, I bet Cameron would tell us all
> about you ;)

who????:|

Any way before this topic goes way off topic, let’s talk about Telecom or I will e-mail the mod’s & get this topic locked!

**Note to mod's: if you see this please lock this topic, thanks :)**
stu140103 (137)
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