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| Thread ID: 36995 | 2003-08-25 12:45:00 | e-mailing Word documents | frossy13 (4462) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 170490 | 2003-08-25 12:45:00 | When I e-mail documents ending with .doc sometime people don't recieve them even though they have Word | frossy13 (4462) | ||
| 170491 | 2003-08-25 12:51:00 | Check with the people who aren't receiving the attachments if their email client (eg, Outlook) is set to deny attachments. Some company's mail servers may strip out the attachments as well. HTH Murray P |
Murray P (44) | ||
| 170492 | 2003-08-25 21:29:00 | It's a standard in newer versions of Outlook that the user is too stupid to know how to deal with .DOC and .XLS files. You can turn these things off, it's not easy, requires a registry hack. However, I strongly suggest you do one of two things: If it doesn't really need to be a Word DOC then copy the text and paste it into the email. If it is full of heavy duty formatting and pics then you need to send them the real deal. You could rename the file and send them instructions on how to rename before use (to a .TXT would work). Alternatively, you need to tell them how to turn off the protection. I can't remember that off the top of my head, but know I had some issues where I disabled it then it forced me to save documents rather than open them into Word directly which was a complete pig. robo. |
robo (205) | ||
| 170493 | 2003-08-25 21:59:00 | I'm not 100% certain if this is the same problem, but I had a similar experience once and it turned out that the recipient having trouble opening the attachment was using a Mac. The solution was to save the attachment as a web page (*html) instead of a word document (*doc). (Choose this option when you have the "Save As" dialog box open - it's the bottom choice, "Save as document type...". The default is for a word document so most of us non-experts never even notice it). |
colmack (2939) | ||
| 170494 | 2003-08-25 22:45:00 | Slightly different problem, I think. However, your solution would also work in this case. HTML documents are safe, whereas DOC and XLS can contain viruses, hence the "nanny" approach by MS to save us from our own ignorance. robo. |
robo (205) | ||
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