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Thread ID: 134230 2013-06-12 12:55:00 Bricked a Samsung laptop Renegade (16270) Press F1
Post ID Timestamp Content User
1345534 2013-06-12 12:55:00 The owner did a Windows 8 refresh, I guess with the Remove Everything option, not realising that it would nuke all her data/programs, etc. She was really vague about it "I fiddled a bit" - yah, more than a BIT. She had done a Samsung Backup to external HD so I ran the Samsung F4 recovery, it picked up her image off the external. So far so good, 40mins later it's finished.... and now it will only boot into Bios. Re-running the F4 recovery now comes up with a nice .NET Framework error. If you continue you get a blank screen. Have reset the Bios to defaults and mucked around with the boot options but no go. This is pretty much screwed isn't it? Model NP355V5C-S03AU Renegade (16270)
1345535 2013-06-12 12:57:00 Format and reinstall. :p pcuser42 (130)
1345536 2013-06-12 21:50:00 Can't even boot from CD/DVD drive :stare: Renegade (16270)
1345537 2013-06-12 22:25:00 Can't even boot from CD/DVD drive :stare:

Thats usually because of the Security in the BIOS, you need to open the BIOS and locate the UEFI options and disable it.

Once changed the CD/DVD should boot fine.

That's the same if you try to use F8 to enter safe mode/ Recovery it wont allow it till its been changed, you need to either change it from windows in a elevated command prompt, or from a windows 8 Repair CD, by going into a command prompt and typing the following;

bcdedit /set {default} bootmenupolicy legacy


To change it back later you woul dtype in:

bcdedit /set {default} bootmenupolicy standard
wainuitech (129)
1345538 2013-06-12 22:28:00 Download manual here if you need it.

www.samsung.com
Driftwood (5551)
1345539 2013-06-12 22:28:00 You may have to do a Factory Restore and then either manually extract data from the backup or attempt the backup restore again. But Wainui's solution is probably the first thing to try... BigBadBob (14963)
1345540 2013-06-13 05:30:00 Thats usually because of the Security in the BIOS, you need to open the BIOS and locate the UEFI options and disable it.

Once changed the CD/DVD should boot fine.

That's the same if you try to use F8 to enter safe mode/ Recovery it wont allow it till its been changed, you need to either change it from windows in a elevated command prompt, or from a windows 8 Repair CD, by going into a command prompt and typing the following;

bcdedit /set {default} bootmenupolicy legacy


To change it back later you woul dtype in:

bcdedit /set {default} bootmenupolicy standard

Thanks! Booted a Win8 disc fine, and ran chkdsk from command prompt and that has got the Samsung recovery going again. 40% done, hopefully it won't crap itself this time!
Renegade (16270)
1345541 2013-06-13 05:47:00 Fingers, toes and everything else crossed -- :D wainuitech (129)
1345542 2013-06-13 06:38:00 Uggh, of the 2 backup images on the external, the most recent (March) must be shot. Did the same thing. The one made in December worked ok, but that has bugger all on it in the way of data as it was pretty new then :D
Looks like Windows did a backup last month and it's pulling some data from there as I type... so it may not be too drastic.
Renegade (16270)
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