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Thread ID: 37059 2003-08-27 11:16:00 Trouble with New Printer csinclair83 (200) Press F1
Post ID Timestamp Content User
170943 2003-08-27 11:16:00 I have a Brother MFC5100
fax, printer scanner all in 1..
got everything installed and all is great..
but just got some paper and put it in feeder, and it had to do a test print, so i did that...and then its saying theres a paper jam, so i open it and look for any jams and theres nothing....and then when i close cover it says set paper and press faxstart...so i do that over and over and over and over and over again...
what am i doing wrong?
csinclair83 (200)
170944 2003-08-27 12:13:00 bump...please help :) csinclair83 (200)
170945 2003-08-27 13:12:00 Well, I looked on Google and found someone else compaining of a similar thing.
Trouble was they didn't say if they fixed it.

Obvious question, but have you completely powered it down, i.e.unplug it, wait a few minutes and repower it?
godfather (25)
170946 2003-08-27 13:14:00 unplugged it..reinstalled it..checked for jams incase...still get same results..even tried different paper... csinclair83 (200)
170947 2003-08-27 13:22:00 29 pages later.....its working perfect...
i just attempted it again like 28 pages later and this time it worked perfectly, am just setting time etc...
guess it needed a wakeup etc since its brand new and hasnt been used since coming off building i guess?
csinclair83 (200)
170948 2003-08-27 13:46:00 dammit..i spoke tooo early...still hapening csinclair83 (200)
170949 2003-08-27 14:11:00 Hey Chris...can you please email me on miky7701@hotmail.com urgently pleaaaaase..
Cheeeeeeeers
Miky
miky7777 (4469)
170950 2003-08-28 03:58:00 It's new, it's not behaving properly ... what do you do?

BACK TO THE SHOP.

That's what guarantees are for. :D
Graham L (2)
170951 2003-08-29 00:16:00 hey guys..
sorry for not getting back 2 u earlier...
i found my fault...
it wasnt mentioned in book etc, but i went to retailer
there was a peice of plastic covering a component in the MFC...so yeah it had to be removed b4 usage....stupid book never said nefing about it...

anyway thanks for ya help :D
csinclair83 (200)
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