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Thread ID: 37199 2003-08-31 08:59:00 optical wireless mouse gradebdan (2186) Press F1
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171989 2003-08-31 08:59:00 Hi I have just bought an optical wireless mouse (Genius). When I load the install. disc an error message comes up headed:UNHANDLED EXCEPTION:
Error ox80070725. Incompatible version of the RPC stub. Setup will now terminate.
The mouse works but it can not be programmed to do extra features.
Any help would be much appreciated, plus whats a RPC?
gradebdan (2186)
171990 2003-08-31 09:03:00 This is a well documented problem, which has several solutions depending on your software installed.

Check it out at this link (ftp.datx.com 20Error%20Message%20with%20the%20InstallShield%20P rogram.htm)
godfather (25)
171991 2003-08-31 10:04:00 Hi, I downloaded the patch and restarted the comp. but got exactly the same error mess.
I have win98se
gradebdan (2186)
171992 2003-08-31 11:43:00 > Hi, I downloaded the patch and restarted the comp.
> but got exactly the same error mess.
> I have win98se

Which "patch" are you referring to? The fix that suggested running the MCrepair patch was only for Windows 2000,NT,XP so assume you never ran that one. Its difficult at the helper end when your windows version is unknown.

For Windows 98, visit this link (support.installshield.com) and try this solution, unless its the patch you have just tried?
godfather (25)
171993 2003-09-02 10:44:00 Hi Godfather,
Have just downloaded dcom98.exe and done the business and everything works well. Thankyou very much.
Shall remember to state my op system next time
Cheers Gra
gradebdan (2186)
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