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| Thread ID: 37408 | 2003-09-06 10:44:00 | Hard disk warranty? | dumb-bell (3303) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 173442 | 2003-09-10 10:18:00 | Thanks to you all for your help on this topic. The answer I find is,"A reasonable minimum service life for a hard drive was between three and five years". This was decided under the Consumer Guarantees Act by the Disputes Tribunal in a straight forward case. Harvey Norman had to refund a Linda McCracken of Ashburton the price she paid for a replacement HDD which had been installed two years and five months before it failed. Under the Consumer Guarantees Act: Goods must be durable. When they fail prematurely, the trader is obliged to fix the problem even if the manufacturer's wattanty has expired. Thanks again, Dumb bell. |
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