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Thread ID: 37457 2003-09-07 23:53:00 Sep 2003 free disk NZ PC World Ronald (196) Press F1
Post ID Timestamp Content User
173712 2003-09-07 23:53:00 am I the only one having trouble getting anything to work from these disks? Time and again the prog does not do what it is supposed to.
Installed the HDD health from the 'how to' section and all is there except it does not find any hdd on my system - now what use is that?
emailled the indicated support@pantersoft.com and got bounced back 'can't find'

Anybody clever enough to sort this out for me out there? I really do have a hdd!
Ronald
Ronald (196)
173713 2003-09-08 00:41:00 what sort of pc do you have?

it may be that your system dosn't have/support S.M.A.R.T.
tweak'e (174)
173714 2003-09-08 01:46:00 I installed Spybot and HDDhealth with no problems and both work ok. Maybe you have a dodgy disk, it does happen. contact PC World and ask for a replacement disk if programs wont work or install properly. Terry Porritt (14)
173715 2003-09-09 03:21:00 Surely, a "dodgy" disk will have files which either can't be read at all or won't install. If they install, they are complete and correct. :D

Does this programme require the subject disks to have the "smart" error logging/prediction built in? If so, it will be sending special instrucgtions to the drive. If the drive controller doesn't understand them, it will be likely to not answer. :D
Graham L (2)
173716 2003-09-10 07:29:00 Ronald, I have had this problem and found that if I changed back to my 4x CD Rom drive from my super dooper 56x one the problem was solved.
You can pick up these old drives from all over the place. Find one that has been discarded because it won't read disks anymore then open it up and mark the position of the small potentiometer that controls the current through the laser diode, (there is usually only one pot.) with an indelable marker (freezer bag marker) so you know where to set it back to. Then give a small turn approx 15 degrees and see if it starts working, if it does not try returning back to original position and then go the opposite way 15 degrees. Don't be tempted to go to far on initial attempts as the laser will fail if the current is too high (max 27mA). I have done this at least 10 times successfully. Hope this helps you.
Regards Robert.
zqwerty (97)
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