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Thread ID: 37426 2003-09-07 03:12:00 Modem/mouse conflict davline (2818) Press F1
Post ID Timestamp Content User
173517 2003-09-07 03:12:00 Since having a new LG cd-rom installed on my win98 2nd eddition Pentium I find my internal KTX modem will not dial unless I move the mouse at the same time as I press "connect". To download anything I have to keep moving the mouse to keep the modem working [very tiring!]
Have run AVG and reinstalled win98 .
The cdrom was installed by a computer retailer
Any sugestions please.
David
davline (2818)
173518 2003-09-07 03:19:00 Is the mouse on a serial port? That will be COM1:, so the internal modem should be assigned to COM2: or COM4: to avoid conflict. Ifthe modem is on 1 or 3, it will be using the same IRQ4, and it looks as if the mouse is better at holding the interrrupt line "off" than the modem is at turning it "on". :D Graham L (2)
173519 2003-09-07 03:43:00 Thanks Graham
Modem is on Com2 and mouse is Microsoft Serial mouse 2.0a
Cant seem to locate which Com it is on Only a learner i'm sorry
David
davline (2818)
173520 2003-09-07 03:53:00 if you have another socket in the back of the pc to plug the mouse into try useing it. tweak'e (174)
173521 2003-09-07 04:03:00 If you have two serial ports (they are the ones with pins -- the 25 pin socket is the LPT one) one will be 9pin and the other 25pin. If the 9pin one is set as COM2:, that's the main problem. The other problem is that the mouse will have a 9pin connector and you won't have an adaptor :D.

Boot up, and get into the BIOS setup. Don't worry about doing damage ... if you get lost just hit Esc until it asks you whether you want to exit "without saving" and type "Y". Or even just turn the power off. It won't make changes until you tell it to. So take your time and write down anything you change.

Probably in the first sub-page there will be a COM/LPT section. Just hunt around until you find it. You may be able to swap the assignment of the COM ports, so that the 9pin one is COM1:. Then "Esc" until you get to the exit prompt, "Save and Exit", and you should be OK.
Graham L (2)
173522 2003-09-07 04:08:00 hi mouse has only one place to go
Cant help wondering why fitting a new cd should affect the modems operation.
Thanks
davline (2818)
173523 2003-09-07 04:13:00 You might still be able to change the port allocation of the single port in the BIOS. Or have a look in the MyComputer/System/Hardware page. W98 might let you change things. There's probably a big yellow "?" in the area.

Maybe "Plug and Play" went through "fixing" things when it saw a hardware change. :D
Graham L (2)
173524 2003-09-07 04:49:00 could be the bios has been reset. go into the bios and disable com port2 or change the modem to use another port. tweak'e (174)
173525 2003-09-07 08:11:00 I think that the computer retailer would be able to and possibly should fix it for you, since it's not much good if something else doesn't work OK...

also I wonder if anyone can comment on whether the IRQs may be allocated badly?
Trev O (452)
173526 2003-09-08 02:42:00 Thanks everyone for your help, I have kept a copy of your comments and will go back to the retailer with them. davline (2818)
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