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Thread ID: 128764 2013-01-14 00:44:00 I am starting my two campaigns for 203 today! Digby (677) PC World Chat
Post ID Timestamp Content User
1322674 2013-01-14 00:44:00 As I mentioned late last year.

There are 2 things that really annoy me about websites.

1 The fact that many of he larger companies do not provide email address, and they offer those horrible Form 2 Mail systems.

These are hard to use, slow and you don't get a record of what you sent!

2 The use of hard to read Captchas.

Now I understand why some companies use captchas to stop spam and bots etc, please please uses ones that are easy to read and that don't use Egyptian Hieroglyphics

A simple one or two word phrase even on a slight curve or a simple maths test is all that is needed.

So if you agree with me please help me as I know that many members on here are web designers and will have some influence.

I am taking this global!
Digby (677)
1322675 2013-01-14 01:31:00 Nah I never provide an email address. Make all other details easily visible in the footer for example, but not an email address.

CAPTCHA? Dunno, even if it's too easy it's still quite simple to automate the recognition of it.
Chilling_Silence (9)
1322676 2013-01-14 01:51:00 I wonder if anyone has done any research on weather customers can't be bothered with Form2mail ?

As regards the Captchas, but how would a bot know which captcha the site was using ?
Digby (677)
1322677 2013-01-14 01:54:00 with the amount of your typo's lately, I think one of the campaigns should be for a new keyboard :) bevy121 (117)
1322678 2013-01-14 02:28:00 I support both your gripes, especially the Captchas, they drive me nuts. Pato (2463)
1322679 2013-01-14 02:33:00 Ask a customer which they'd prefer:
Spam on whatever email address they put on the site vs Customers having to fill in a Captcha
Don't even think about using sales [at] domain [dot] com as that looks *horrible* and spambots can still pick it up these days.

CAPTCHAS aren't special, it's just word recognition, then have the "bot" select the text-input in it. It's not rocket science to get around them ... But it slows most things significantly.
Chilling_Silence (9)
1322680 2013-01-14 03:54:00 :S you're running 2 campaigns for the '300' movie sequal - '203'? Haha jokes I know what you mean.

CAPTCHAS are annoying I agree and I always visit the Contact Us page and if there is no Email - try the Phone and if there are none of the above I take my business elsewhere.
lordnoddy (3645)
1322681 2013-01-14 05:13:00 Ask a customer which they'd prefer:
Spam on whatever email address they put on the site vs Customers having to fill in a Captcha
Don't even think about using sales [at] domain [dot] com as that looks *horrible* and spambots can still pick it up these days.

CAPTCHAS aren't special, it's just word recognition, then have the "bot" select the text-input in it. It's not rocket science to get around them ... But it slows most things significantly.

I see quite a few small companies with their emails clearly on the site.
They don't seem to worry about a bit of spam in order to make it easy for their customers.
Digby (677)
1322682 2013-01-14 08:09:00 I see quite a few small companies with their emails clearly on the site.
They don't seem to worry about a bit of spam in order to make it easy for their customers.

Also I think also some companies/affiliates may forego spam for increased conversions as shown in this captcha on/off case study. (www.seomoz.org)

Google's think insight project (www.thinkwithgoogle.com) has reports for marketers - may have email form case study in their library. How are you going to run your campaings? Surveys on your site or paid ppc for a wider audience?
kahawai chaser (3545)
1322683 2013-01-14 09:21:00 They don't seem to worry about a bit of spam in order to make it easy for their customers.
Fair enough I s'pose, and I guess it's not too bad if you use something with decent spam management such as Google Mail :D
Chilling_Silence (9)
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