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| Thread ID: 37652 | 2003-09-14 06:39:00 | Internet Issues | csinclair83 (200) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 175145 | 2003-09-14 06:39:00 | What things should I find out if they are affecting my internet communications? as I'm on 56k and lately its been breaking communications, and just doesnt communicate for moments sometimes requireing a reconnection... a friend reckons its a fault with ISP, but i emailed them a week ago, no reply..so wouldnt know... i juust wanna check my computer incase its a fault at my end... i use nav and nis...and both been working for months...and this issue been happening 2-3 weeks now.. |
csinclair83 (200) | ||
| 175146 | 2003-09-14 07:03:00 | Where to start... Noisy Phone Lines Monitored Alarms Sky Digital Monitored Medical Equipment Call Waiting Too many phone on the phone system Fax Machines Unpowered Caller ID Units Electric Fences Cellphones Weather Maintenance on the Phone Line Someone picking up the line in the house Call Minder Any of these things been added/removed/changed recently on your phone system? Any other changes like drivers or OS etc? |
whiskeytangofoxtrot (438) | ||
| 175147 | 2003-09-14 07:14:00 | Noisy Phone Lines wouldnt know as i'm deaf but will get someone to check Monitored Alarms ......dont have one... Sky Digital ....... nope dont have this Monitored Medical Equipment..... nor this... Call Waiting........not this either Too many phone on the phone system..its only a direct connection to computer Fax Machines- i have this but it hasnt made a difference... Unpowered Caller ID Units nope Electric Fences nope Cellphones have this but never had a problem in the past... Weather..beautiful days and wet days, still happens... Maintenance on the Phone Line...hasnt happened here lately.. Someone picking up the line in the house..only me live here so no one can pick up phone.. Call Minder..dont have Any of these things been added/removed/changed recently on your phone system? Any other changes like drivers or OS etc? os still same (winxphome) and drivers nah... |
csinclair83 (200) | ||
| 175148 | 2003-09-14 07:17:00 | Hmm... a modem string might be in order... What make/model is the modem? |
whiskeytangofoxtrot (438) | ||
| 175149 | 2003-09-14 07:36:00 | aztech cnr v.92 modem thats all i know also note that its only been happening 2 or so weeks now...hasnt been a problem before... |
csinclair83 (200) | ||
| 175150 | 2003-09-15 00:31:00 | i just remembered that i installed drivers for my multifunction centre.... but that shouldnt be the cause would it? coz then i wouldnt be able to use printer/fax/scanner/pcfax.... |
csinclair83 (200) | ||
| 175151 | 2003-09-15 01:27:00 | Remove it the MFC from the phone jack then give it a go. | mark.p (383) | ||
| 175152 | 2003-09-15 01:34:00 | its never connected to the phone jack unless i am out or at nights or when i am expecting a fax.....i actually mean its never connected to phone jack while i am online.. | csinclair83 (200) | ||
| 175153 | 2003-09-15 01:51:00 | the other thing is... it doesnt usually happen in the day, its more of a night thing..mainly after 3-4pm i dont really know, but i defintely know it only happens at night/early evening onwards... |
csinclair83 (200) | ||
| 175154 | 2003-09-15 06:55:00 | i emailed the isp again around 3 today and this reply came throught just 10 mins ago... ~~~~~~~~~~~~~~~~~~~~~~~~~~~ Although most customers have had no problem with their Quik Internet connection, it has become apparent that a few customers have been experiencing intermittent problems. Unfortunately the reason for the problem had been very difficult to identify and we could not even be sure if the problem was on our system. However, a few minutes ago, I received the following notice from our Support Team: ============================== Subject: Network Problems Date: Mon, 15 Sep 2003 16:51:23 +1200 Organization: Quik Internet (NZ) Ltd We have at last found an intermittent fault on one of our routers. We have now replaced this router and the network appears to be performing back at an acceptable level. We have also upgraded our Internet bandwith so customers should actually experience better performance than before. Apologies for the delay with this repair but the solution was quite elusive. ============================== Please let me know if you do not see an improvement in the reliability of your Quik connection. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ i replied saying that i'd let them know tommorrow as most of my connection problems happen at night... so thankfully it wasnt a fault at my end *touch wood* and thanks heaps for ur help too :D |
csinclair83 (200) | ||
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