| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 37666 | 2003-09-14 15:13:00 | OE6 hanging. | *Sparky* (311) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 175239 | 2003-09-14 15:13:00 | Hi all, I had a cleanup yesterday and threw out a few dbx files from folders in Outlook Express 6 that I didnt need any more. I didnt keep them in the rubbish tin either. Now OE wont open. When I click it, the OE panel comes up with the working curser in the middle, but it wont load up the folders and initiate. Go to Ctrl / Alt / Del and it says Outlook Express not responding. There isnt OE in the Add / Remove programs to try a repair. I have been doing all the updates etc. Virus scan came up clean. Sfc /scannow wont work now. What else can I do? XP Pro. Cheers. |
*Sparky* (311) | ||
| 175240 | 2003-09-14 18:26:00 | I would try and locate a copy of a PCWorld CD or other freebie disk and try and reinstall OE6 from that for a start if you have not already. That could cure the problem. | Gordon. (2217) | ||
| 175241 | 2003-09-14 23:56:00 | Have you tried looking in Control Panel, Add/Remove Windows Components? Outlook Express should be listed in there for you to reinstall. If not, if you have a Windows XP CD disc try rebooting with it and choosing the Repair option. | tommy (2826) | ||
| 175242 | 2003-09-15 00:02:00 | Do a search for folders.dbx and delete that then try restart OE. It will recreate the folders.dbx file. I think that file has a list of the dbx files in use and if you delete a dbx in windows explorer it doesn't get updated. So next time you try to open OE it sits there looking for a dbx file that no longer exists. Usually best to delete uneeded folders in Outlook Express! |
CYaBro (73) | ||
| 175243 | 2003-09-15 00:41:00 | Locate your dbx folders (like inbox.dbx etc) and cut and paste to your desktop or a folder you want to store it in. Now you will find OE will open OK and has created new DBX folders. When OE is open, go files-import- messages and then choose OE6 as the store version, and tick the box "import from other store" It is then a case of pointing it at the folder you created at the beginning. This way you can try and save any mail you already have. |
Pheonix (280) | ||
| 175244 | 2003-09-15 13:07:00 | Hi ya all, Thanks for the help, firstly Gordon: Yip. Tried that. No luck. tommy: Tried the Control Panel repair. No luck. cyabro: Tried something similar. The troubleshooter said do a search for folders.dbx then rename them folders.old No luck. Pheonix: I guess the explanation for cyabro would be similar to what your suggestion was. Now you can see how frustrating this problem WAS. I accidently fixed it not long ago. I went into msconfig and unticked everything in startup. Restarted, tried OE6 and it went like a rocket. Now the investigation starts. What caused it? Most of what I had in startup was either eyecandy or utilities I have been using for some time with no problems so I didnt suspect them. I reclicked everything except AVG and Sygate. It still worked. I ticked AVG, restarted and no go. Ah ha. So AVG was the problem. Dont ask why. I dont know. I did a ctrl/alt/del and AVG was still running so I am still protected. It just didnt like it being ticked in the startup section of msconfig, even though its always been there and been ticked. Once again, thanks for you help lads. Cheers. |
*Sparky* (311) | ||
| 1 | |||||