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Thread ID: 38054	2003-09-25 21:49:00	Telecom goes down...	agent (30)	Press F1

Post ID	Timestamp	Content	User
177949	2003-09-26 05:04:00	> Yes, Xtra might provide reasonable service. But as an ISP run by a company who > hold a monopoly on the phone cabling in New Zealand, you would expect that they > would be able to provide the utmost best service ever, and make sure that their > traffic gets priority over the cables etc... yet somehow they manage to stop dialup > access to their customers in the 09 and 07 regions. Coming from someone who doesn't believe Microsoft have a monopoly... I also hate to say this, but Xtra haven't made a press release yet on what caused the problem. They also have no control over whether their customers can get priority over 'the lines' as at the end of the day Telecom and Xtra are seperate entities - are people clicking to this fact. AFAIK they used to be called Telecom Internet Services but then changed to Xtra. And this is going to bite me in the ass as I know it will, but by 11:30 this morning all dialup customers nationwide were out of the question and about 30mins before that the 03 region was included in the no-go access list. > So, you want to know why we don't bash Compass Communications - well who > cares if their DNS servers went down, you can specify custom DNS servers, such > as Orcon's, to be used instead. Simple solution to the problem. Not necessarily. Plenty of dialup users use their ISP's servers and would need to manually specify other DNS Servers. > Free virus scanning on your emails? Like that's really hard... and spam filtering? > Orcon already does that, and so do many other ISPs. Don't think so. IHUG charge for the service and don't do spam services as far as I know, anyway I'm too tired at this point in time to find more ISP's that don't give the services Chucky	cyberchuck (173)
177950	2003-09-26 05:04:00	Hey CC! I wasn't knocking Telecom! :O Only that dude who was smirking about the network being down. :p :D And that was only a joke and a prelude to my comment about Xtra's "How To" pages, which I was actually praising. :-) You may have missed it but Kame was having a go at Paradise today, so it isn't just Xtra who get bashed all the time. ;-)	Susan B (19)
177951	2003-09-26 05:36:00	Looks like I was wrong about the press statement not been released.. NZHerald (www.nzherald.co.nz) - seems as if it was an ethernet router.. > And that was only a joke and a prelude to my comment about Xtra's "How To" > pages, which I was actually praising. Probably more me been without internet access for just under 5hrs... needed a fix - I actually got the washing done... (think my parents sabotaged Xtra's network to get me to do it now :-p) CyberChuck	cyberchuck (173)
177952	2003-09-26 10:10:00	> > That would be because, Xtra is, in many peoples' > > opinions, the worst ISP out there. In > addition > > to being slow on certain TCP ports they leverage > > themselves off Telecom whilst pretending to be a > > separate company. > > You worked for them so I really think you have > your > > rose tinted glasses on. > > I think you'll find that they are actually a separate > company. Just as Honda Cars won't be the same as > Honda Motorcycles. I don't despute that they are a separate company, just pointing out that they are owned by Telecom and are subject to favoritism by Telecom	BIFF (1)
177953	2003-09-26 10:34:00	There is nothing wrong with Xtra, apart from all the spam i get - but thts soon to be fixed. I get excellent ping when i play games online with my lucent winmodem AND i live in the country. I also download at reasonably high speeds for 56k. So im not complaining - only REAL problems i have had is when Telecoms phone lines go dead for some reason..	MrBeef (342)
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