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Thread ID: 134530 2013-07-11 03:44:00 iCloud backup will not restore camera roll wratterus (105) Press F1
Post ID Timestamp Content User
1348607 2013-07-11 03:44:00 iOS6, backed up iPhone incl camera roll to iCloud, reset iPhone to factory, setup and restored iPhone from the iCloud backup, and it will not restore the camera roll. I can see all the data (1.3GB) under camera roll in iCloud backup, but can't get at it.

Nice one, Apple.

Any ideas? Thanks.
wratterus (105)
1348608 2013-07-11 08:22:00 Don't trust Crapple with anything gary67 (56)
1348609 2013-07-11 10:25:00 Trust me, it's not mine. :p wratterus (105)
1348610 2013-07-11 10:52:00 Seems lots of others have had similar problems restoring from icloud backups.

Try this:
1) Do not plug the phone into a computer, use the wall charger, only to prevent any iTunes sync activity
2) Erase all settings and data, restore from the iCloud backup and input passwords in all the pop up windows once it reboots.
2) Open photos app gallery to see photos downloading and show the progress message "downloading xx of x,xxx"
3) Leave it on this photo screen and do not touch the phone at all for the entire restore. Do not close the photo galley/camera roll app once or open any other apps.
CYaBro (73)
1348611 2013-07-11 21:55:00 Thanks CYa, think I came across the same info somewhere - tried all of the above, reset the phone I think 5 times too, no joy at all. In the end the customer said not to worry about it. :p


Last time I trust iCloud for backup, that's for sure.
wratterus (105)
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