Forum Home
Press F1
 
Thread ID: 134532 2013-07-11 04:42:00 Problems with Outlook 2013 Chikara (5139) Press F1
Post ID Timestamp Content User
1348612 2013-07-11 04:42:00 Hi all
A few months ago, through my company's corporate scheme I had the option to upgrade to Office 2013 on my home PC extremely cheaply.

So, I did that. Since then I've been having a few problems with the behaviour of draft messages in Outlook and the Gmail app on my Android phone.

I should mention my Gmail is configured as IMAP on both phone and Outlook.

When I compose and send a message via Outlook, I noticed that on the phone's Gmail app, the message thread has a 'Draft' tag.
Upon investigation, I can see that once I have sent the message from Outlook, a copy of the message is in the Sent Items folder (as expected) - but there is also a message in the 'Trash' folder.
The copy in the trash folder may be incomplete, or may be the full message. I'm guessing this is a auto-draft message that is being auto created then auto-deleted by Outlook.

Once I delete the message from 'Trash', the 'Draft' tag on my phones Gmail app is removed.

I've checked what I think are the relevant settings in Outlook (Options - Mail - Save messages section):
Auto save messages that have not been sent after 10 minutes is ticked (most messages are sent well under 10 mins composing time so this should not apply to most messages I compose)
When replying to a message not in the inbox, save reply in same folder - NOT ticked
Save forwarded messages - ticked
Save copies of messages in the Sent Items Folder - ticked
Use Unicode format - ticked

I know I can just delete the item in the Trash folder, but why is it behaving like this to start with? And is there any way I can change it?

Thanks in advance!
Chikara (5139)
1