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Thread ID: 38548 2003-10-10 19:49:00 XP can't find modem in network connection setup ron_m (4565) Press F1
Post ID Timestamp Content User
182085 2003-10-10 19:49:00 Hi all
Trying to hook up my flatmates comp for internet but in network connection setup it only lets me select broadband not dial up modem. Any suggestions?

cheers
ron_m (4565)
182086 2003-10-10 20:02:00 Hi Ron,
has windows been reinstalled by any chance?
Is the conect by dial-up modem greyed out?

Cheers Steve
Steve Askew (119)
182087 2003-10-10 20:13:00 My neighbour reinstalled windows XP & ended up with the same problem.
I solved it by reinstalling service pack 1

Hope this helps
Cheers Steve
Steve Askew (119)
182088 2003-10-10 20:38:00 Hey Steve
Funny you should say that as he just got it back from repair after it had a total fit and wouldn't make it past the boot screen. As to being greyed out, yes, your right. the comp will recognise it under device manager though. Thats whats confusing me?
ron_m (4565)
182089 2003-10-10 21:06:00 the usuall fixes for this is either reset tcp/ip or reinstall windows. tweak'e (174)
182090 2003-10-10 21:06:00 Have a look in add/remove programs to see if service pack is installed.

Cheers Steve
Steve Askew (119)
182091 2003-10-11 01:50:00 Right you maybe but I think a reinstall of your OS should only be your last options. Surely it would be more practical to fix the problem first rather than a reinstall. Seems excessive. ron_m (4565)
182092 2003-10-11 01:59:00 Exactly, Ron. Reinstalling an OS often "fixes" things only as a byproduct. (The same applies to "installing the latest drivers" which is often recommended).

Probably just removing and installing the TCP/IP stack will be the fastest way of cleaning up the settings.
Graham L (2)
182093 2003-10-11 02:21:00 Here (support.microsoft.com) is the fix you require. whiskeytangofoxtrot (438)
182094 2003-10-11 02:28:00 All the fixes re: "resetting TCP/IP" and "reinstalling modem drivers" will make no difference.

If the fix above doesn't work, a complete flatten and reinstall is about the only way to resolve this.
whiskeytangofoxtrot (438)
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