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| Thread ID: 38672 | 2003-10-14 21:24:00 | NAV 2002 Problem | bk T (215) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 183287 | 2003-10-14 21:24:00 | I encountered the following error when launching NAV to scan a folder: "An error has occurred in the script on this page. Line: 38 Char: 3 Error: 'RoadmapFram.CancelButton.Style' is null or not an object Code: 0 URL: res://PROGR~1\NORTON~1\NAVComUI.DLL/ScanProg.htm Do you want to continue running scripts on this page? Yes/No" The same error happened 2 or 3 times before and I uninstalled and re-installed NAV but it didn't solve the problem. Any idea why? Cheers |
bk T (215) | ||
| 183288 | 2003-10-14 21:30:00 | Download this (service1.symantec.com) Uninstall NAV2002 again then run RNAV2003 to get rid of any registry entries left behind then reinstall. Let us know how you get on :) |
CYaBro (73) | ||
| 183289 | 2003-10-14 21:38:00 | By the way, just tried to scan some other folders and it is working OK. This error only happens when scanning certain folders. When I log on to Administrator's account (I'm running XP Pro), I could scan all folders and files. |
bk T (215) | ||
| 183290 | 2003-10-14 22:19:00 | So when you got those errors you weren't logged on as an Administrator? | CYaBro (73) | ||
| 183291 | 2003-10-14 23:33:00 | > So when you got those errors you weren't logged on as > an Administrator? That's right. I logged on as a Power User account. |
bk T (215) | ||
| 183292 | 2003-10-14 23:38:00 | What was the folder you were trying to scan? It must have the security settings set to only allow administrator access. |
CYaBro (73) | ||
| 183293 | 2003-10-14 23:41:00 | Also just found this (service1.symantec.com) on Symantecs website |
CYaBro (73) | ||
| 183294 | 2003-10-15 00:09:00 | Thanks, CYaBro. It's a security issue. I edited the registry giving user accounts the necessary privilege and everything works fine. Cheers |
bk T (215) | ||
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