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| Thread ID: 38979 | 2003-10-23 19:09:00 | email attachment causing problem on recipient pc | nick01 (4767) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 185984 | 2003-10-23 19:09:00 | I scanned some text using HP director, saved it as a Word doc in rtf format and emailed to an associate as an attachment. I received the following reply There is something very wrong with either your mail or the attachment in particular. I opened the attachemnt Tues night & it caused MS Office XP to detect 'significant change in machine configuration', & the message instructed reload of XP. I did this and everything seemed to be OK. Tonight ***** reading email and opened again & got same message so just about to go thru the 60 - 90 min routine again. A bit too wierd for my liking.... Will check for likely causes on internet once back to gethter any ideas? |
nick01 (4767) | ||
| 185985 | 2003-10-23 21:33:00 | Are you running an up to date anti virus program? | Fire-and-Ice (3910) | ||
| 185986 | 2003-10-24 03:28:00 | Yes My anti virus software (Norton) and firewall software (ZoneAlarm Pro) are up to date. I am running my pc through a Nokia M1122 router which seems to do pretty good job as a firewall as it seems to block most things. Norton is scanning incoming and outgoing emails and all documents as they open. My pc is a little unstable since loading Dragon Naturally Speaking version 7. My pc is 2 months old with a fast processor and 1 GB of Ram. |
nick01 (4767) | ||
| 185987 | 2003-10-24 21:52:00 | How did you scan the text???? | stu140103 (137) | ||
| 185988 | 2003-10-24 21:56:00 | > Are you running an up to date anti virus program? That's beside the point... is your friend running an up-to-date virus scanner? Do you have any problems reading the RTF file? Have you tried opening it on another machine (apart from your friend's)? I doubt the RTF file is to blame - it sounds more like other issues on your friend's computer. Mike. |
Mike (15) | ||
| 185989 | 2003-10-24 22:05:00 | > > Are you running an up to date anti virus program? > > That's beside the point... Why would that be? Surely a virus could somehow attach itself to the file he is sending and infect his friend's computer if there was no up to date anti virus program installed? is your friend > running an up-to-date virus scanner? That would be most desirable as well. ;-) |
Fire-and-Ice (3910) | ||
| 185990 | 2003-10-24 22:23:00 | I believe so. | nick01 (4767) | ||
| 185991 | 2003-10-24 22:25:00 | The RTF file opens fine on my pc running XP and on my old machine running on the second release of Windows 98 | nick01 (4767) | ||
| 185992 | 2003-10-24 22:32:00 | I scanned to Word 2000 using the IRIS OCR software bundled with my HP 3570 scanner. I can't see how that would (should) have been a problem. |
nick01 (4767) | ||
| 185993 | 2003-10-24 22:54:00 | > I scanned to Word 2000 using the IRIS OCR software > bundled with my HP 3570 scanner. Does the text in that rtf file look like this (stuartw.orcon.net.nz) |
stu140103 (137) | ||
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