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Thread ID: 128995 2013-01-28 00:39:00 UNRELIABLE MECHANICS Delna (17001) PC World Chat
Post ID Timestamp Content User
1325250 2013-01-28 19:49:00 Now there's an interesting thing. I just went to the mobile mechanics website. I thought I'd send them an email and suggest they might like to read this thread and maybe respond. When you go to their Contact Us page, there is no email contact - only a phone number, and no physical address. Also there is a line that says "for terms and conditions click here", but it is not actually a link.

Irrespective of their response/non-response to the OP, their general customer approach looks a bit questionable.
Tony (4941)
1325251 2013-01-28 19:50:00 To be able to come here and post such a damning post as your first post really sucks.

I am amazed and dissapointed that no Moderator has the balls to remove the OP.

Did you not see a programme on TV recently where "customers" have gone online with all guns firing?

Who is to say that the OP is a female, is not a jilted lover, or just an auto electrician working in competition??

This whole thread stinks!

I'm sure that the owners of P1 would NOT condone this cheap and tacky behaviour.
Zippity (58)
1325252 2013-01-28 19:53:00 To be able to come here and post such a damning post as your first post really sucks.

I am amazed and dissapointed that no Moderator has the balls to remove the OP.

Did you not see a programme on TV recently where "customers" have gone online with all guns firing?

Who is to say that the OP is a female, is not a jilted lover, or just an auto electrician working in competition??

This whole thread stinks!

I'm sure that the owners of P1 would NOT condone this cheap and tacky behaviour.

I'm more than happy to refer the thread to our lawyer for a second opinion.


[Edit: I have forwarded post and thread to our lawyer]

[Edit, update: lawyer feels that my judgement here is fine. We'll revisit if needed.]
Zara Baxter (16260)
1325253 2013-01-28 20:17:00 I have rung the auto sparkies and told them about this posting. prefect (6291)
1325254 2013-01-28 20:19:00 Some other NZ forums require that the poster give their real names (first name, last name) when making any negative comments about ANY company or individual. rebels181 (14841)
1325255 2013-01-28 20:26:00 I have rung the auto sparkies and told them about this posting.And what sort of response did you get? Tony (4941)
1325256 2013-01-28 20:30:00 I have rung the auto sparkies and told them about this posting.

Thanks so much for that, prefect! - I'm sure the OP will be happy if they are able to provide the customer service she felt was lacking, and it would be great to hear their side of the story. :)
Zara Baxter (16260)
1325257 2013-01-28 20:31:00 Another forum I belong too moderate about the first 10 posts of all new members, this would cut down on spam posts and posts like this where a first time poster has a gripe about some business.
:)
Trev (427)
1325258 2013-01-28 20:37:00 We moderate all posts, Trev. I read everything. Zara Baxter (16260)
1325259 2013-01-28 21:10:00 We moderate all posts, Trev. I read everything.And you're still sane - clearly a superwoman! Tony (4941)
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