Forum Home
PC World Chat
Thread ID: 129007	2013-01-28 22:22:00	Internet Killing NZ Post	Trev (427)	PC World Chat

Post ID	Timestamp	Content	User
1325406	2013-01-29 01:34:00	They've said that before about cutting days. True, we get most bills via email or logging in to look at them. But parcels have increased, with Trademe and online shopping, you'd think they'd pay more attention to that side [parcels]of their business. +1 Just last week I sent a small parcel by snail mail across town. Ellerslie to West Auckland - 22 hours in transit, for a cost of $2.60. The customer service was excellent and from a service standpoint difficult to better. Had to buy a small container ($0.99), but they had those at their shop and the customer service person cheerfully taped it up for me. I couldn't make a bad comment about this transaction on any basis. Well done NZ Post. :thumbs:	WalOne (4202)
1325407	2013-01-29 01:38:00	+1 Just last week I sent a small parcel by snail mail across town. Ellerslie to West Auckland - 22 hours in transit, for a cost of $2.60. The customer service was excellent and from a service standpoint difficult to better. Had to buy a small container ($0.99), but they had those at their shop and the customer service person cheerfully taped it up for me. I couldn't make a bad comment about this transaction on any basis. Well done NZ Post. :thumbs: We do so love a happy ending.	Cicero (40)
1325408	2013-01-29 02:53:00	I've not posted an actual *letter* myself in AGES, quite possibly years. I ship something by courier at least once a month though... So yeah I agree, time to change their business model :D	Chilling_Silence (9)
1325409	2013-01-29 06:08:00	Yeah, their big mistake was allowing competing couriers to get a foot in the door. With a pre existing shop, collection and delivery network they should have been able to squash any competition. Instead we've got couriers everywhere, and they're busy as. There's an increasingly fine line between placing a letter into an envelope or into a courier bag. The courier bag can be picked up from your door. The letter... well since they removed half the postal boxes from town it's now a 2km walk to deliver a letter. Postcodes are a real curse as well. There's the danger that at some stage they may insist on use of (correct) postcodes, which will lose them further customers, as few people know their postcode, or their cousins postcode, or business Y's postcode. Further impeded by them re-assigning postcodes a few years back, which buggers up everyone who'd been trying to learn them. And the white pages don't list peoples PostCodes! As for competence, I regularly get other peoples mail in the various PO Boxes I clear. Half the time they've simply aimed too high or too low when chucking a letter into a box, the other half of the time the've failed to read the full address and have delivered mail intended for a more peripheral PO Box centre to the CBD PO Boxes. I thought computer sorting should have been better than this. Gotta say, I think NZPost shows signs of being on a path to self destruction.	Paul.Cov (425)
1325410	2013-01-29 06:09:00	We do so love a happy ending.Yes we do C, but can honestly say none of my happy ending were caused by posting a parcel (or were their)	plod (107)
1325411	2013-01-29 06:28:00	Yes we do C, but can honestly say none of my happy ending were caused by posting a parcel (or were their) Lets hope you have many more.	Cicero (40)
1325412	2013-01-29 06:55:00	Nah, their ridiculous high prices, poor management and inefficiency is whats killing their service . My post box rose to $170 this year, their reason for the increase . . . . . "we are increasing the price of all PO Boxes to businesses . . . . . . " . everyone seems to think business have heaps , the reality is they dont and have to pass on increases but thats another story . It not like they are offering anything extra to their service, po box door didnt even get a repaint or anything . And letter rates are just crazy . Just makes me want to use them less and less . And I'll quote from their annual report . "The New Zealand . Post Group reported a net profit after tax of $169 . 696 million for the year ended 30 . June 2012" and they want even more? Greedy sods!!! Sooner there is another choice the better .	Iantech (16386)
1325413	2013-01-29 07:10:00	Yes we do C, but can honestly say none of my happy ending were caused by posting a parcel (or were their) Sounds like you need to mail your friends some more interesting items then and hope they return the 'favor' as it were ;)	Chilling_Silence (9)
1325414	2013-01-29 07:35:00	Simply an example of changing times, we used to wonder how the horse would be affected by the car. Don't be silly, the car will never become popular there are only so many families that can afford a chauffeur to drive them! And as for computers, there are only 5 or 6 countries with defence and weather departments who can afford them.	Digby (677)
1325415	2013-01-29 07:43:00	Yeah, their big mistake was allowing competing couriers to get a foot in the door . With a pre existing shop, collection and delivery network they should have been able to squash any competition . Instead we've got couriers everywhere, and they're busy as . There's an increasingly fine line between placing a letter into an envelope or into a courier bag . The courier bag can be picked up from your door . The letter . . . well since they removed half the postal boxes from town it's now a 2km walk to deliver a letter . In the 70s I lived in Southern California . The US Postal Service at that time did some great things to enhance their service: 1) Only postage paid mail was allowed to be delivered to your letter box . "Junk" mail was only allowed to be delivered in a plastic bag for that purpose - and never to the letter box itself . It was a Federal offence to put anything in someone's mailbox that didn't carry postage! 2) The postal service would collect from your letter box any outward mail as long as it carried postage . FWIW	WalOne (4202)
1 2 3