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| Thread ID: 129077 | 2013-02-01 08:22:00 | Revenge: Best Served to Telecom Companies | pctek (84) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 1326012 | 2013-02-01 08:22:00 | bathroomreader.com (Subtitles for the non-Belgium speakers) |
pctek (84) | ||
| 1326013 | 2013-02-01 08:59:00 | I like it. :) (Although I cheated and used the subtitles as a non-Belgian listener.) |
R2x1 (4628) | ||
| 1326014 | 2013-02-01 09:03:00 | pctek ... that was brilliant. Makes me feel better after about 5 wasted hours this week talking to; Micro$oft about when WP7.8 is going to be available, Nokia re the same, 2 Degrees re the same, Orcon re a billing error that I still don't have an answer to, and assorted conversations with call centres in Manila. Also, as well as 3 hours with NAVTEQ about a Nokia Drive correction I lodged with them, but they incorrectly actioned. Re, the latter - anyone in Auckland using Nokia Drive along the Ellerslie-Panmure Highway should be warned Nokia Drive flags this speed limit as 60kph where in fact it is 50kph. Don't rely on Nokia Drive, because it'll take you past the speed camera at #300 Ellerslie-Panmure Highway just past the Shell station heading East - and the camera is set for 50kph! I wonder if the various telecoms on a worldwide basis took stock of how many man hours they wasted by employing bunnies to answer phones or foreign call centres, and replacing them by educated, trained professionals would save the industry into the millions of dollars? And people like you and I untold levels of aggravation. Rant over, but thanks for the post! :thanks |
WalOne (4202) | ||
| 1326015 | 2013-02-01 10:16:00 | Hard case, even a keyboard player. Security calling 3 times. Telecom Xtra have not been reasonably quick to answer, but I could not understand and barely heard a faint women's foreign voice. Had to get her to repeat constantly a few | kahawai chaser (3545) | ||
| 1326016 | 2013-02-01 10:22:00 | Hilarious! :D | Agent_24 (57) | ||
| 1326017 | 2013-02-01 18:58:00 | Hmmm, do I detect a model for an emerging business, delivering containers for revenge? | Paul.Cov (425) | ||
| 1326018 | 2013-02-01 19:15:00 | Like the line "We can have it moved between 12 to 7" Mobistar "No between Now and Now" |
Lawrence (2987) | ||
| 1326019 | 2013-02-01 19:37:00 | pctek ... that was brilliant. Makes me feel better after about 5 wasted hours this week talking to; Micro$oft about when WP7.8 is going to be available, Nokia re the same, 2 Degrees re the same, Orcon re a billing error that I still don't have an answer to, and assorted conversations with call centres in Manila. Also, as well as 3 hours with NAVTEQ about a Nokia Drive correction I lodged with them, but they incorrectly actioned. Re, the latter - anyone in Auckland using Nokia Drive along the Ellerslie-Panmure Highway should be warned Nokia Drive flags this speed limit as 60kph where in fact it is 50kph. Don't rely on Nokia Drive, because it'll take you past the speed camera at #300 Ellerslie-Panmure Highway just past the Shell station heading East - and the camera is set for 50kph! I wonder if the various telecoms on a worldwide basis took stock of how many man hours they wasted by employing bunnies to answer phones or foreign call centres, and replacing them by educated, trained professionals would save the industry into the millions of dollars? And people like you and I untold levels of aggravation. Rant over, but thanks for the post! :thanks So you want your phone bill to double ? |
Digby (677) | ||
| 1326020 | 2013-02-01 21:02:00 | So you want your phone bill to double ? Nope! :horrified If you consider the 2 hours or so I spent with the Nokia Drive call centre having to state and re-state the situation several times (with each "escalation"), and to listen to conjured up BS because the operators had no grasp whatsoever of the product, then that must be a OT cost. As opposed to the US-based operator on a separate call, who got the fix underway within 10 minutes, surely that is the better alternative. If there is a premium to pay for being able to get factual information or pro-active help, I'd pay it. |
WalOne (4202) | ||
| 1326021 | 2013-02-01 21:36:00 | Oh boy, that brightened up my day. Thanks pctek :D |
KarameaDave (15222) | ||
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